Reviews
He had a nasty attitude...
I asked him a simple question about a discount on a car and instead of giving me an answer... he replies with a slick answer... I had to tell him off... he was very rude and nasty!
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback and I am very sad to hear that you did not have the experience you expected. I assure you that we take customer service very seriously here. When you come in to the store with our internet pricing you already received the best price so unfortunately there is no more room to negotiate. I understand that some people feel that they did not get a good deal if they couldn't haggle, but I assure you that we make it simple and give the best pricing upfront. I think it also says a lot about our employees that even when they were verbally assaulted (even cursed at) they remained calm and professional and did not do the same back.. I'd be happy to discuss with you, in a civil manner, anything I can do to make amends with you. Call me anytime. Jason Cohen
Excellent Experience!
We had a WONDERFUL experience at DCH Honda! A HUGE thank you to Bobby and Alex Bernabe who gave us the royal treatment and made sure we were getting what we wanted within our budget constraints. Alex was very upbeat and accommodating. He explained everything thoroughly, from the paperwork to the how to actually operate the features of the car. Kelvin Rodriguez, the Finance Manager, was also extremely helpful in explaining the financial paperwork and warranty options. Thank you again, guys! We knew we were in great hands once we walked into the dealership. We LOVE our first Honda and will definitely return in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
We had a pleasant experience in dealing with Hamad. He was very patient and honest, no crap. I would definitely recommend this dealership and Hamad.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Fast and easy purchase at DCH Paramus Honda. The price was right. The salesperson Hamad Deeb was very helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience!
We had a WONDERFUL experience at DCH Honda! A HUGE thank you to Bobby and Alex Bernabe who gave us the royal treatment and made sure we were getting what we wanted within our budget constraints. Alex was very upbeat and accommodating. He explained everything thoroughly, from the paperwork to the how to actually operate the features of the car. Kelvin Rodriguez, the Finance Manager, was also extremely helpful in explaining the financial paperwork and warranty options. Thank you again, guys! We knew we were in great hands once we walked into the dealership. We LOVE our first Honda and will definitely return in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice peoples
Very professional . I recommend this dealer because they're nice & professional. Do not waste your time with different Honda dealer.....thank you DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
exhausting
A painful experience sitting for hours while they went back and forth and asked the same questions over and over. I was there almost 4 hours and there were people there way longer than me. It shouldn't be so difficult.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Experience at DCH Paramus Honda
I had a great experience at DCH Paramus Honda. My salesperson was Hamad Deeb. He made the process very quick and easy. I'm a very indecisive person and he had a lot of patience with me and seemed like he genuinely cared about my happiness. Hamad took the time to sit down and show me all the new features in my car and was very knowledgeable about the Honda Civic I purchased. In the past I have dealt with salespeople who are very pushy and just looking to make a sale but he was different. I feel that I got a great deal on my car and I absolutely love it. Thanks Hamad! I will definitely recommend you and DCH Paramus Honda to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Experience at DCH Paramus Honda
I had a great experience at DCH Paramus Honda. My salesperson was Hamad Deeb. He made the process very quick and easy. I'm a very indecisive person and he had a lot of patience with me and seemed like he genuinely cared about my happiness. Hamad took the time to sit down and show me all the new features in my car and was very knowledgeable about the Honda Civic I purchased. In the past I have dealt with salespeople who are very pushy and just looking to make a sale but he was different. I feel that I got a great deal on my car and I absolutely love it. Thanks Hamad! I will definitely recommend you and DCH Paramus Honda to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great costumer service and find the best deal
Juan got my a Honda Civic 2017 the best deal, he did try the best to help me out, and he know what he is doing and take care of the costumers. I recommended him to any person even for Spanish speaker. Paramus honda great dealer better the garden state honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car