Reviews
Buying a certified pre owned Honda
Went in specially to deal with Jenssy Diaz because I've worked with him before when I bought my 2015 CR-V so I wanted my 19 year old daughter to have the same experience. Jenssy did just that. He answered all of our questions & concerns and needless to say we left with a 2014 Honda Civic & a very happy 19 year old. Would not work with anyone else but Jenssy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
So sorry I made a mistake and gave Jenssy only one star for overall experience. Totally meant to give him 6 stars if I could but definitely he deserves 5 stars!!!!!
amazing experience
After a disappointing visit to the Nanuet dealership where I tried to sell my Toyota Rav 4 and finance a CRV, I wanted to explore my options further. My husband had a lease that he would get serviced at DCH Paramus, and had positive things to say about his experiences. Also, having owned Hondas all my life prior to my Rav 4, I knew I was ready to do business and get back over to Honda. I requested information online from the Paramus dealership and was immediately called by Lisa Williams who requested that I come in to discuss my trade. I set up an appointment for my husband and I to come in as he was also looking to renew his lease. When we went into the DCH Paramus dealership, they were great from start to finish. I was greeted before I barely had walked up to the door and immediately got linked with Lisa who had us work with a senior sales consultant Hamad Deeb. Hamad was extremely knowledgeable about the vehicles we were looking at. We were very clear with him about what we were looking for in terms of trade in values, money down, and expected monthly payments. Although it took some negotiating, he fought for us with his superiors and we were able to reach an agreement that felt comfortable for all of us. We were at the dealership from 5pm-11:30pm....it was a very long night, but Hamad made everything go smoothly. He was friendly, humorous, and very accommodating even to the point of offering to charge my iPhone, and sitting with me in my new CRV at 11:30pm to show me the features. He was by no means rushing us out knowing he had already made the sale. He even told me to call him anytime if I had any questions about the vehicle. Overall we had an awesome experience!! I will continue to use DCH Honda Paramus for servicing my vehicle and definitely will be a life long customer!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing DCH Paramus Honda! We are happy to hear of your great experience with Hamad. Please let him or any of our staff know if we can be of any more assistance!
Wonderful service
I came in to check out a few cars and Stephen was a great help. He was very courteous and helpful. He made the process non stressful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing DCH Paramus Honda!
Mark and DCH have been great
Let me start by saying I'm not a big fan of interacting with folks at car dealerships. I did all my research online and actually agreed to terms before meeting Mark. That said, Mark exceeded my expectations after I made the purchase. There are several things that needed to be fixed and Mark, along with Carlos in service have been great to deal with. Assuming everything gets fixed, I'll be a happy camper.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know about your visit, and please let Mark or Carlos know if we can ever be of assistance!
Very Happy
This is the fifth car my husband and I have purchased at Paramus Honda and the second car we purchased with Hamad Deeb. We have been happy every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you coming in to see us and Hamad and we hope to see you again!
Great Experience!
Had a great experience at DCH Honda last week. Hamad Deeb helped us find the car that fit our needs and kept us within our budget which was very important to us. Our kids (6 and 10 yo) were with us and Hamad helped to keep them pre-occupied when my husband and I needed to discuss things during the process. Very helpful! All in all from start to finish the entire process went very smoothly and we left feeling like we were treated fairly and received a fair deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So glad to hear about your great experience. Thank you for choosing us!
Excelente very good attention nice people
I am very happy with my new car Honda 2017 and my wife too, The seller very nice helping Us and did everything easer. And everything was easy and quickly thanks Danny Mueses .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!
Had a great experience at DCH Honda last week. Hamad Deeb helped us find the car that fit our needs and kept us within our budget which was very important to us. Our kids (6 and 10 yo) were with us and Hamad helped to keep them pre-occupied when my husband and I needed to discuss things during the process. Very helpful! All in all from start to finish the entire process went very smoothly and we left feeling like we were treated fairly and received a fair deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great first experience
Today was my first time at Honda of Paramus and Aron Varela was a fantastic help. He helped me find a great vehicle for my budget and made sure to thoroughly answer all my questions. His knowledge and approachability made this a positive experience. I would highly recommend him to anyone looking to find a great car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing DCH Paramus Honda!
Nice experience!
If you are looking for a new car and you need somebody to inform you with everything a buyer has to know about the car, ask for David Zuluaga. Very nice guy will make you feel welcome. Thank you for making this a nice experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car