Reviews
Excellent service!!
John was very professional and helpful. He found me exactly what I was looking for and made it happen for me. It was a good expierence I recommend John to anyone who is looking to get a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful and stress free!
I was very satisfied with my experience in choosing a new crv from Honda. The salesman, Hamad was so knowledgeable and answered all my inquiries about the car. He also had patience in showing me all the features that I was not familiar with in driving the car. I would also like to thank John from the finance department for working with me on the purchase of the extended warranty which makes me feel very secure. I would be glad to recommend Honda to anyone since we have owned Honda cars for the last thirty years. Sincerely, William Hancock
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience
I want to express my complete satisfaction with DCH Honda and my sales person, Daniel Beccera. I never felt pushed or rushed into any decision. I already had a 2014 Civic but my lease was almost up and I loved the new design. Daniel was extremely helpful in working with me to get to the numbers I felt comfortable with and the deal was done. I'm sorry I do not recall the Finance gentleman's name but he was also helpful in moving things along. Picking up the car, during a day of heavy rain was also made easy. Daniel went as far as to transfering my child's car seat in the rain. I will be back in 3 years when this lease is up. Thanks to everyone at DCH Honda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patience was tested but at the end overall happy!
Having bought cars at other Honda dealerships, DCH is definitely worth a visit for value shoppers. You may find it harder to fit everything in your budget but they will work with you to find the best value. Definitely recommend DCH Paramus Honda. Hopefully future services for the car will also be the same for the car I bought.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
certified pre-owned CRV
We are 3rd time buyers here. John Delgado was friendly and knowledgeable and the experience with him was good. The dealership is big and clean and all employees I met were friendly. I did end up buying a low mileage certified CRV, which was in great condition. To be honest, there were a few glitches the day I picked it up, in that the finance person had wrong the wrong loan rate and there were a few things missing from my car when I took delivery. . However,I called Matt, the sales manager who was on top of it, and he and John took care of the issues. Matt also threw in a few oil changes to make up for the fact that I had to return the next day from Pompton Lakes to get my missing car items. So, all in all, I would recommend DCH Paramus Honda, but with the advice to be sure you check that you have everything you are supposed to get when you pick up the car (esp. a pre-owned) and that you double check everything before you sign loan papers. So, for those "glitches", I will take off half a star for final rating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
Even though it took a while to find the Pilot to my liking, DCH Paramus Honda did a good job in looking for a similar car. Employees were courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Wonderful Experience at DCH Honda
I've purchased two Honda's in less than a year from DCH. Highly recommend this dealership. First off, their inventory is unparalleled to any dealership in Northern New Jersey. ... And any dealership can sell you a car, I base my experiences over the entire purchase. Special shot out to David Zuluaga, who spent what felt like the entire day with me - answering all my questions - weighting out all my options and really making me feel comfortable about everything. A genuine, customer focused and honest individual. If you're looking for a Honda, reach out to DCH and if you can find David Z, you'll be in great hands. I've recommended him to my friends and family ... it's the best recommendation I can give.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shop with Hamad
Hamad Deeb made my shopping experience painless. Shopping for a car can always be tough but, Hamad was attentive to my needs, paid attention to my budget, and worked hard to show me my options. Thank you so much for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Hamad Deeb went the extra mile to get me the monthly payment & car that I wanted. He made sure I was comfortable with my decision. This is the second time dealing with Hamad leasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shopping with Hamad
Hamad Deeb made my shopping experience painless. Shopping for a car can always be tough but, Hamad was attentive to my needs, paid attention to my budget, and worked hard to show me my options. Thank you so much for all your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car