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DCH Paramus Honda

(6,406 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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THE MAN

Stephen is very knowledgeable in what he does. No surprises straight to the point. Will do business with him again. YOU TOO IF YOU ARE LOOKING FOR A CAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So glad to hear about your great experience with Stephen. Thank you for choosing us!

Very patient and helpful

The workers at this dealership are very helpful and patient with the customers as they care about making sure the customers get what they want and need, beyond just making a sale. They take their time and allow you to take your time when searching for the car you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you coming in to see us and hope to see you again!

Great Experience!

Steve was extremely helpful and knowledgable, as well as professional. I walked out leasing my first car, and he was very helpful along the way. Steve was more than willing to work with me on the price that I wanted, and made the experience much more pleasant than I expected! I absolutely love my new Honda Fit, and will definitely be asking for Steve when I return at the end of my lease!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know about your visit, and please let us know if we can ever be of assistance!

Excellent Dealership

Steve did a very professional job helping us decide on which car to buy. He was also very helpful in helping us negotiate a very good price for our trade-in and for the final price we paid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing DCH Paramus Honda!

Smooth, pain-free, stress-free!!

I purchased a car from Jenssy Diaz. Jenssy listened to what I wanted, showed me all the cars that I could afford, sold me a car within my preferred price range. He totally destroyed all the negative stereotypes of car salesmen. He was very patient as I deliberated, discussed all the features with me. He even accompanied me to the Accessories window to buy mats, and he put the mats in the car. I will definitely be back, and will recommend him to others. Everyone I encountered at the dealership was courteous and pleasant, including the sales and finance mangers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you coming in to see us and hope to see you again!

Great sales team

I received online quote and I got same price ! Great sales rep ! I would definitely recommend this dealership to other customers who are looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great service

Fantastic experience! Bill Sutera and Stephen Berkowitz took great care of me! I will definitely be going back. Thank you for making this an easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear about your great experience. Thank you for choosing us!

Great Experience

Stephen Berkowitz helped me every step of the way. I walked into the dealership with no intent on purchasing a car, but at the end of the day, I left with a deposit for a new car. Stephen was very friendly, and was able to answer all my questions. He worked with me to finalize on a deal that I couldn't say no to. On the finance end, Kelvin also made sure he explained everything before he confirmed anything with me. Overall it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know about your visit with Stephen and Kelvin, and please let us know if we can ever be of assistance!

My Experience with DCH Honda on Dec 26th 2016

I took a internet pricing and went to the dealership after their invitation. Was in the delearship and no- one attended me despite of being there for more than 45 mins. After 45 mins a CLient Advisor (Umair Khan) took me and discussed. Aparently they did not have the inventory that they offered me via the internet pricing. Then they checked with me on lower options and i was fine with that if i got a good offer. Finally they promised to show me a vehicle and i waited another 30 mins, Then the client advisor told me that the vehicle will late and requested me to come back the next day. I told him fine and left. I came back home and emailed him the requirements that i wanted; initially he was in a hurry to settle the deal and didnt care to ask me my requirements. He then said that it was not possible and i told him that i am fine and that I only want to go forward if the deal was really suiting me and closed the conversation. After a few days i got another email from him, asking me i i was still interested in the same vehicle and i told him , i am if he agrees to my requirments and price. He said, he could not do anything and i will have to come and talk to his manager. I told him that i could come, if he could guarantee me that my requirements will be through. He advised me that he cannot guarantee, but recommended me to come and talk to his manager as his manager could do anything. Then i asked him, if he was talking about the same car that he offered. To my surprise, he replied that he does not know what vehicle they got? Is he really a sales person? Was he kidding? He should value my time. He does not know which car he is talking about and really want to waste my time?? I wrote him a nasty email and he took it utpto his manager who called me. I missed his call and gave a call back. His manager gave me a price. I asked him if this new price was with everything that i requested to which he asked me if i am crazy? See be it Umair or his Manager. I have told my requirements in an email. If he was not agreeing, i am absolutely fine. They should not disturb me again and talk like this. I respect him and his manager's time and so should he respect his customer's time. To be honest, this person or his manager is a Jerk. I can't say that the dealership is bad due to these 2 folks, however i am writing down my recent experience!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us and let us know about your recent interaction with our dealership. I am very sorry to hear that your experience was less than satisfactory. It is never our intention to waste your time, nor to mislead you in any manner. We always try to provide the best options that meet the criteria given to us by our customers, and I apologize if we did not meet your needs at this time. I would like the opportunity to try to make things right if you don't mind calling me at (201)351-2669 and maybe we can find something that will work for you. Thank you for bringing this to my attention, and I hope to speak to you soon. Sincerely, Wael Yunes

Dealer response

HI Anish, Thank you again for your feedback and please allow me to apologize once again. It distraughts me to hear when a customer doesn't have a great experience, which you will see is very uncommon if you read all the rest of the reviews. I have been reviewing your file and it seems that we did provide you with our best pricing upfront in writing before you agreed to visit us. I also see that our sales manager did actually give you a greater discount off our already super low online quote to make up for the inconvenience of you waiting for us to bring the vehicle you wished to see over from our off site storage lot.I would be happy to honor that special savings for you as well as get some discounts on service for you and will personally deliver the vehicle to your home or work to make the purchase as convenient as possible and do everything I can to show you how passionate we are about customer happiness. Please call me directly. Jason Cohen (201)351-2669

Good people and proffessional service

Stephen Berkowitz was extremely friendly and very professional. He explained the buying vs leasing process and pros/cans in great detail and helped me make the right decision in a very comfortable and no-pressure environment. I'm glad I bought my new Pilot from Stephen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate you coming in to see us and hope to see you again!