DCH Paramus Honda

I am completely satisfied with the sales experience that I had at DCH Paramus Honda. Alex is nothing less than professional and I will sure be back to work with him again.

We bought a 2017 CRV EXL at DCH Paramus Honda. We worked with Hamad Deeb and Lou Saadeh. They explained everything in details and the process went very smoothly. We are able to pick up our CRV within a week. They have a lot of cars/SUV in the lots so Hamad actually took us to the lot and walked us through each colors. He also reviewed all the features for Android Auto as well as Honda sensing on the day we picked up our CRV. He is very professional, courteous and honest. Now, we are just waiting for our registration so we can do inspection on the car.

I bought two cars from DCH, not even lease, full cash. My 2006 Pilot key screw came off and lost. Figure I come in and can give me a tiny screw. And they have to charge me $3 for that. WHAT A CUSTOMER SERVICE you have - DCH. That screw probably cost you 2 cents and you could have give it out for free. How often does these request come to you. Even so that cost you nothing and unlike DCH. If you buy a furniture from IKEA. You can go and they will let you get a replacement nut and bolts for FREE. I call that good customer service. All employee there have good service, just this experience on DEC 29 holidays time really ticks me off. Bah Humbug DCH.

Aron was professional, courteous, and honest. He provided me with an opportunity to test drive the vehicle and answered all of my questions. He was candid about any issues with the vehicle and treated me with respect. He did not waste my time and the transaction was a pleasure.

From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new car and the knowledge that we were not just people looking for a car but valued customers who would definitely return again.

My experience first began with Nicole Mejia after my interest in a vehicle I saw online. She was able to get me a great deal on a brand new vehicle. She was very courteous and professional and was able to answer all my questions over the phone which in turn spiked my interest. Afterwards when I arrived in was paired with the sales person Sunil Patel. He was very good at explaining all the details about my vehicle and gave me exactly what I was promised by Nicole which was excellent. Lastly I dealt with Christian in finance. He was very down to earth and explained all my options in detail and suggested products that matched exactly what I was looking for while suggesting some of his own based on my responses. Overall the service was quick, easy and enjoyable.

It was a pleasure to meet such an amazing hard worker sales rep. Morad Dalia gave us an amazing deal on a 2017 Accord. Will refer him to others.

Arrived at the location to have my former vehicle serviced and just wanted to ask a salesmen a question regarding a concern I had. To wrap it all up, I ended up with a vehicle that had been wanting and received great service from my salesmen to the mangers involved.

Had a great experience buying a car with our salesman Juan and referred him to my family and they also purchased a car from him. Would highly recommend him to anyone looking for a Honda.

BRE es una persona muy amable y muy respetuosa y sabe darle buenas soluciones a los clients de HONDA. cuando regre de Nuevo a este diler me gustaria que ella me atendiera de Nuevo por que me gusto mucho su forma de ser y el cacarter que tiene para atener a la gente pieso que es una muy Buena erramienta para este diler.