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DCH Paramus Honda

(6,402 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great dealership-- plenty of cars and good staff

Overall I had a pleasant experience in buying a pre-owned car here. I was worried about overconfident salespeople pressuring me to buy extras that I don't really need. But there was really none of that. Mark A. and the finance dept. handled everything in a professional manner. Very happy with my certified pre-owned Honda, which is in great condition.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know this feedback regarding your recent interaction with Mark and John and our dealership. I am so glad that you never felt pressured and that you were pleased with the level of service that you received. Thank you for choosing to come to DCH Paramus Honda! If we can ever be of assistance in any way in the future please reach out at any time. Sincerely, Wael Yunes

Our Third Visit within the past year and a half!

This is our third trade and as expected, it was a very pleasant experience with our salesman Alex Bernabe. He always gives us the best possible options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this excellent review! We always love hearing from our customers, and your continued patronage is greatly appreciated. Please reach out to us again if we can ever be of service to you in any capacity. Thanks again for making the choice to come see us. Sincerely, Wael Yunes

Great Experience, Professional Staff

Walked in looking for a minivan for the family and walked out 6 days later with an Odyssey Touring. The staff was all smiles from day one. There would be guys literally outside asking if they can help. The coffee was delicious! Kedir from sales explained everything in great details to our satisfaction. I highly recommend DCH Paramus for all your Honda needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with this review and 5 star rating. Your kind comments about our staff and dealership are greatly appreciated by us all. I am so glad that everyone was friendly and helpful and made you feel at ease. I hope that you will reach out to us in the future if we can ever be of assistance in any way. We will save you a cup of coffee :) Sincerely, Wael Yunes

Amazing Experience

Myself and my girlfriend came in to look for a Honda CRV. We walked in to work with Moe. Moe showed us the CRV's they had and explained what the warranty was for certified. He was able to speak on all the benefits of the CRV and the features between the different years. Moe was amazing!! He was a great help through out the entire process! This dealership was great!! I wish I could give more than 5!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this amazing review! Your comments and feedback made our day. I am so happy that Moe made your experience with our dealership a great one, and I hope that you and your girlfriend will reach out if we can ever help you in any way in the future. Enjoy your Honda CR-V! Sincerely, Wael Yunes

Hamad Deeb provided great customer service

Hamad was the reason I purchased at DCH Honda instead of other dealers in the North Jersey area. His knowledge of the Accord and detailed explanation of charges and lease options made it quick and easy to get me into a new car in just a few hours. I would absolutely work with Hamad at DCH in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this review and 5 star rating. We always love hearing from our customers, and your kind comments about Hamad are greatly appreciated by us all. I am so glad that your experience was a great one, and I hope that you will reach out to us in the future if we can ever be of assistance in any way. Sincerely, Wael Yunes

Hamad Deeb provided great customer service

Hamad was the reason I purchased at DCH Honda instead of other dealers in the North Jersey area. His knowledge of the Accord and detailed explanation of charges and lease options made it quick and easy to get me into a new car in just a few hours. I would absolutely work with Hamad at DCH in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know this important feedback regarding your recent visit to our dealership. I am so glad that your experience was an easy and efficient one, we know how valuable your time is! We really appreciate you making the choice to come to DCH Paramus Honda and hope you will let us know if we can help you in the future in any way. Sincerely, Wael Yunes

Great Service

The service was great. Everyone was very friendly and helpful. They took time to review all the options with me, and help me find lower insurance rate. Overall, it was great experience. Will definitely go back there again.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review. Your comments mean a lot to us, and I am so glad to know that your experience was a great one. Please let us know if we can ever be of service in the future in any way. Thanks for choosing DCH Paramus Honda! Sincerely, Wael Yunes

Amazing Service!

I came in the other day to purchase a car for my boyfriend and I. And the dealer, John Delgado was extremely helpful. He sat and helped us get the perfect car. I felt very comfortable asking questions in order to pick the right car. He got me the lowest insurance payments, and a decent down payment amount for the car I financed. There are no problems with the car, and I highly recommenced this dealership AND dealer to anyone who needs a car. I will definitely go back to John Delgado to purchase my next car. I loved this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to give us this valuable feedback about your recent interaction with John and our dealership. It means a lot to us to hear from our happy customers, and if we can ever assist you in the future I hope you will reach out at any time. Thanks for choosing DCH Paramus Honda! Sincerely, Wael Yunes

I was dreading this process...

...but Dee made it easy. I was sent a quote through e-mail and that was the price given to me - no haggling necessary. I have had experiences with other dealerships in the past where I felt the dealer tried to take advantage of me, so this was a pleasure. I will definitely go back to him when it is time to retire my other car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this review and provide us with feedback about your recent experience with our dealership. Your satisfaction is extremely important to us and I am so glad that you were pleased with the level of service that you received from Dee. Thank you for making the choice to come to DCH Paramus Honda! Please let us know if we can ever be of service in the future in any capacity. Sincerely, Wael Yunes

My first hassle free experience!

There's an old saying that the more money you spend, the more aggravation you have to go through. I've found that to be true over the years between purchasing my home and the few new cars I've purchased. There always seemed to be salesmen and realtors talking to you like you didn't know what you were saying or not returning phone calls or giving wrong information, etc.. All of that changed when I came to DCH Paramus Honda and met with Hamad Deeb. I had an excellent experience! From the test drive to the sit down to the negotiations to the purchase, I never felt pressured or spoken down to. He was very thorough and professional and most importantly he always returned my phone calls or texts in a timely manner.. usually immediately. There was a bit of a negotiation that we had to go back and forth on but in the end, we decided on a price and my trade in that I believe was fair to both. He was very thorough in explaining everything about the car and the process. And when I picked up my car the day of delivery, he sat in the car with me and explained all the functions of the vehicle and asked me if I had any questions. I believe he would've sat there for an hour if he had to. If I ever see a need for myself or anyone I know to purchase a Honda, I would definitely recommend this dealership and Hamad in particular as the person to see. I would also like to thank Timothy Hall for a great experience. He was the financial guy I had to deal with and that was also a pleasant experience. He explained all the paperwork and options for additional warranties and never pressured me or gave me an attitude if I didn't want to purchase any extras. He did explain the pros of getting additional extended coverage thoroughly but did let me make my own decision ultimately. Thank You DCH Paramus Honda for making a normally stressful experience very pleasant. I would recommend you to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for writing this review to let us know all about your recent experience with our dealership. Your satisfaction is very important to us, and it makes our day to know that you were pleased with the level of service that you received from start to finish. We always want your interaction to be completely hassle-free. Thank you for coming to see us. Please let us know if we can ever assist you in any way in the future. Sincerely, Wael Yunes