Reviews
Honda Accord EX-L 2017
My family and I have been loyal DCH Paramus Honda customers for years. Stephen and CJ made my car leasing experience much easier. Stephen is extremely helpful and I would recommend him. He followed up several times to be sure there were no questions. I love my new car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review and 5 star rating! Your kind comments mean a lot to us, and I am very happy to know that your experience with Stephen, CJ and our dealership was a pleasant one. We really appreciate you making the choice to come to DCH Paramus Honda, and hope you will reach out in the future if we can ever offer assistance in any way. Enjoy your 2017 Honda Accord EX-L! Sincerely, Wael Yunes
Best place to search for a car
It was the best experience ived had searching for a car. Everyone was genuine and helpful throughout my time there. I would definitely go back there once my lease is up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for writing this review to let us know all about your recent experience with our dealership. Your satisfaction is very important to us, and it makes our day to know that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda. Sincerely, Wael Yunes
Great Experience!
I went to DCH since they had a much larger inventory of cars then my local Honda dealer. I met Stephen at the door and asked him to have someone look at my trade in while i checked out the inventory of new Honda Pilots. Needless to say they gave me a good price on my trade in and a fantastic deal on the new Pilot. I usually would never buy the same day but i knew my numbers and the deal was too good to pass up! Stephen was terrific the entire time- even offered me cheaper alternatives of buying a certified pre owned car. The Pilot is terrific and i maybe in the market for a Civic or Accord in near future. I will definitely see Stephen again when i am ready to buy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us this great review! I am so glad that your experience with Stephen and our dealership was a great one. We really appreciate your feedback and hope that you will let us know in the future if we can assist you in any capacity. Enjoy your Honda Pilot! Sincerely, Wael Yunes
Maintenance Service
I came here Monday November 21st, left my car at 8am and they were supposed to fix the sensors, alignment and tire rotation. I had an extended warranty to cover the expenses for all of this. They called me at 4pm telling me they couldnt do anything because I had to pay for this, mind you I had said I had the warranty and needed someone to speak to me in Spanish. I went to pick up my car and all they had done was change the oil and charged me for this. A worker named Christian who sold me the warranty, helped me get my money back. The clerk told me to come back to get my car fixed at 8am the next day, I came back the next day and the guy who told me to come back wasnt there and the person there told me they couldnt help me because I didnt have an appointment. I lost a whole day of work, paid for a taxi for an oil change i couldve done myself. The warranty i paid for was for no reason and I plan to end it asap. I would definitely never buy a car from this place again. Freddy G.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Freddie, Thanks for the feedback and I am sorry that we were unable to provide you with a better experience. It seems that there were some language barriers which created some miscommunication. I am happy to hear that the service department was able to make amends and get you all the repairs you needed at no charge to you. We look forward to working with you again in the future and will make sure to find a spanish speaking employee to assist next time around. Jason
Great first time car buying experience
Dee was incredibly helpful and patient when helping me buy my first new car! He took time to walk me through the process and assist me with everything. I can't thank him enough!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review and provide us with feedback about your recent experience with our dealership. Your satisfaction is extremely important to us and I am so glad that you were pleased with the level of service that you received. Thank you for coming to see us at DCH Paramus Honda! Please let us know if we can ever be of service in the future in any capacity. Sincerely, Wael Yunes
My experience with Umair.
Umair is a great Car Sales Man. He is exellent at helping my family and I with getting good cars and at a great price. Every time i need to purchase or exchange for a new car, i go to Umair. Thank You Umair, your service makes me want to back to Paramus Honda and get a new car, uniquely with you. He is exellent and deserves every customer to go with him. He is helpful and i consider him the best sales man. If any questions, please call me at my cell (347) 753-2787 Marien Rivera and her family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review and 5 star rating! Your kind comments mean a lot to us, and I am very happy to know that your experience with our dealership was a pleasant one. We really appreciate you making the choice to come to DCH Paramus Honda, and hope you will reach out in the future if we can ever offer assistance in any way. Sincerely, Wael Yunes
Loyalty
Every time I am ready to buy or lease a car I go to Paramus Honda. For my last two leases I worked with Dee Mustfa. Of course I would recommend him, I sought him out when leasing my most recent car. He understands and appreciates customer loyalty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review and provide us with feedback about your recent experience with our dealership. Your continued patronage means a lot to us and I am so glad that you were pleased with the level of service that you received. Thank you for coming to see us again at DCH Paramus Honda! Please let us know if we can ever be of service in the future in anyway. Sincerely, Wael Yunes
Muy agradecida
Estoy muy agradecida por la ayuda Alberto. Usted era muy servicial en encontrar una buena oferta y muy amable. Tengo el coche que quería!! Gracias! -Karina
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias! Sincerely, Wael Yunes
El mejor dealer
Jenssy Diaz y wael yunes me ayudaron mucho. Mi experiencia comprando mi carro fue muy excelente y este es mi segundo carro que é comprado en menos de un año. Recomiendo paramus honda a todos mis amigos y familiares.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias! Sincerely, Wael Yunes
Very happy with the purchased!
My wife and I first met Alex Bernabe 14 years ago when we purchased from him our first car, 2002 Honda CRV. Alex was very knowledgeable, helpful, honest and friendly. So when it’s time to buy a new car, we did not have a 2nd thought to go to Alex again. He went above and beyond to make sure that we will be happy and satisfied with our purchase of 2016 Honda CRV. And YES!!!…WE ARE INDEED VERY HAPPY:-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review and provide us with feedback about your experiences with our dealership. Your continued satisfaction is extremely important to us and I am so glad that you were pleased with the level of service that you received from Alex. Thank you for coming back to see us at DCH Paramus Honda! Please let us know if we can ever be of service in the future in any capacity.Enjoy your 2002 Honda CRV! Sincerely, Wael Yunes