DCH Paramus Honda

When I went into dealership Hamad Deeb was very helpful friendly and gave us no hassles I would definitely go back to him when we buy another car. I am recommending this dealership to everyone.

i want to thank you again for all your efforts in helping me..you spent a lot of time with me that day and you were very patient and knowledgeable, thank you also for following up with emails to see how i'm doing .Overall it was a great experience ,i will definitely recommend you to any of my friends and relatives

When I went into dealership Hamad was very helpful friendly and gave us no hassles I would definitely go back to him when we buy another car. I am recommending this dealership to everyone.

I recently leased a honda odyssey from DCH Paramus Honda and I am very satisfied with the service i recived there. The employee that i worked with was very friendly and helpful.

Hamad Deeb is the best salesman around!! He promised my car to me on a certain date and he delivered!! He went above and beyond to accommodate me!

This was our 2 lease and we were getting a Honda Odyssey again. We had received a really quote over the internet and we went to see if it was real. The rate was real and the dealership was clean, professional and very easy going. Stephen is the consummate salesperson. He is friendly, clear and extremely helpful. He was very prompt to answer any questions. Overall had a great experience with the dealership and Stephen

I went to DCH Paramus on July 22 to buy a used Honda Accord. The service experience was decent, albeit slow (took about three hours from the moment we decided on a car until paperwork was done). I am happy with the car, at least for now (three weeks later). With that said, issues began as soon as I left the dealership. 1) During my discussion with the financing manager we discussed a HondaCare package. The dealership offered it for approximately $1,400. The manager claimed that I must get the package at the time of buying the car. I later find out that this is not the case -- I could have purchased a cheaper HondaCare package from another dealership. 2) I only received one car key. The salesperson who sold me the car claimed that he has another key, he just "can't find it right now". I later found out that there is no other key. The dealership offered to produce one for me, but that requires going to the dealership again during their 9-5pm business hours (so half a day off and half an hour in traffic each way). 3) The biggest issue began about 10 days after purchasing the car, as I was waiting for registration and paltes. The salesperson kept texting me asking for more documents, claiming that my driver's license is expired (it is not). Over a period of five days, I supplied the dealership with every possible document: passport, social security card, utility bill, pay stub, W-2, you name it. Despite these documents, on the afternoon of August 6 (Thursday) the dealership informed me that they are unwilling to complete my registration process, and that I will have to do it myself. When I tried to talk to a manager, he was impatient, refused to provide any information on why they wouldn't continue with the registration, and generally tried to wave me off by repeatedly saying that he doesn't know anything. Unfortunately, my temporary plates expired on August 10 (Monday), which meant that 1) I had to drive to the dealership on the evening of Thursday 6 to get the title, 2) I had to go to the DMV on Friday 7 to get the registration done. Throughout out interaction DCH Paramus has been slow and unprofessional. Evidently, they do not care about repeat customers -- they just want you to buy a car, leave, and hopefully never come back.

We got our car in 2 days, Lenny the dealer who served us was so proffesional and answered all our questions. Thank you Lenny for all your help!

Was in the market for a new honda so decided to give DCH a try and it ended up being a great experience! Got my 2015 accord lease in one day! Would definitely recommend to friends and family

After having put off the prospect of buying a new car for ages, my family and I were still very unsure on what car to buy when we visited DCH Paramus Honda. Luckily, our salesperson, Steve Chan, was incredibly patient and helpful. Due to our relative inexperience at the new car models, we were a little intimidated by the choices but Steve was very understanding and willing to help us in deciding which car would be the best fit for our family. Steve's professionalism and knowledge was a great help; by the end of the day we had already found a wonderful car that we will treasure and enjoy for many years to come. Steve ensured we had a good experience and we are very grateful for his kindness and excellent customer service.