Reviews
Our new CIvic
This was our 5th vehicle that we either bought or leased at DCH. Our prior salesperson retired and Steve took over for him. Thank you Steve for making our experience just as good. You were very polite, knowledgeable, informative, and helped put us in the car that we wanted. Honda should be very proud to have you as an employee. Also a big thanks to Lou for his help in financing and walking us though the the process again with ease because of all his knowledge and being as efficient as he is. Another great DCH asset. As for DCH, we would not shop anywhere else, they have always been very fair not only with our purchases but also with an excellent service department thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review and 5 star rating! I am so happy to hear that your recent experience with our dealership was a great one, and that you found what you were looking for. Thank you for your continued patronage and support of us. Please let us know if there is ever anything that we can assist you with in the future. Sincerely, Wael Yunes
Leasing a Honda CRV and Honda Accord
My husband and I have been loyal Honda lease customers since 1990, dealing with DCH Honda for the first time in 2012. Our sales representative was Hamad Deeb. We were thoroughly satisfied with Hamad and made sure our second time around in 2015, we worked with Hamad again. He is a true professional, making sure every detail was taken care of and that we were totally satisfied. As a matter of fact, we walked out of the dealership with two leased cars this time. Our thanks to Hamad and DCH for making sure our experience was a happy one. By the way, DCH also has an excellent service department, therefore, we will be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review and 5 star rating! I am so happy to hear that your recent experience with our dealership was a pleasant one, and that you found exactly what you were looking for. We really appreciate you coming to see us, and thank you for your continued patronage. Please let us know if there is ever anything that we can assist you with in the future. Sincerely, Wael Yunes
Very happy
Aron Varela was very helpful and understanding with me and my wife. We both thought we was not going to get the car but he surprised us both with the keys and broke down the payments in our range he was the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this excellent review and 5 star rating! I am so happy to hear that your recent experience with our dealership was a great one, and that you found the right car for you and your wife, and at the right price too. We really appreciate you coming to see us. Please let us know if there is ever anything that we can help you with in the future. Sincerely, Wael Yunes
DCH Paramus Honda - Hamad Deeb
We bought our first Honda, sales rep was Hamad Deeb. He was very polite, he knew all cars and answered all of our questions. Working with him was a pleasure. I recommend him for anyone who does not want to be pressured into buying a car. This was a great experience compared to my first two purchases which were not Honda. A+++ Service, Great staff what else do you need? DCH Paramus Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Honda Pilot 2016
We bought our first Honda ever. We are super happy about our purchase. Our sells rep was Hamad Deeb, he was polite, he wasn't pressuring us and he knew all the cars. He spent a lot of time with us explaining all the features in the car when we purchased it. DCH Paramus Honda is the place to go for new/used cars. Thank you Hamad and thank you DCH Paramus Honda, you guys are great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review and 5 star rating! I am so happy to hear that your recent experience with our dealership was a great one, and that you found what you were looking for. We really appreciate you coming to see us. Please let us know if there is ever anything that we can assist you with in the future. Sincerely, Wael Yunes
s. berkowitz
Stephen Berkowitz was a very pleasant change in dealing with a car salesman. He was extremely polite, considerate and patient. Plus, he knew about his cars!! The millineals have arrived!! and they know how to sell a product!! Thanks Stephen, and I'll talk to you soon! best... matthew fairchild
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with this excellent review and 5 star rating. Your comments about your recent experience with our dealership are greatly appreciated. I am glad that Stephen was able to help you and made the visit a pleasant one for you. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Very happy!
I just got home from purchasing a 2012 CPO CRV-EX. I contacted dealer through their website and was called within minutes of requesting information. When I arrived I was introduced to Aron Valera. He was very courteous and knowledgeable and offered beverages to us right away. We test drove two cars and after deciding which one I wanted the transaction went very smooth. I would recommend Aron to any of my friends that are looking for a deal on a Honda. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this valuable feedback and review! I am so happy to hear that your recent experience with our dealership was a pleasant one, and that you found what you were looking for. We really appreciate you coming to see us, and thank you for recommending us. Please let us know if there is ever anything that we can assist you with in the future. Sincerely, Wael Yunes
Great experience!!
We leased 2016 pilot exl. Alex was pleasant and thorough with explanation on vehicle features and different payment options to meet our needs. Both Alex and Matt were very friendly and seemed honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this excellent review and 5 star rating! I am so happy to hear that your recent experience with our dealership was a great one, and that you found what you were looking for. We really appreciate you coming to see us. Please let us know if there is ever anything that we can assist you with in the future. Sincerely, Wael Yunes
excellent, very very satisfied
Thank you for professional courtesy, knowledge, friendly young sales person like STEPHEN. He was very refreshing to deal with. From start to finish he assisted us with all of our concerns and needs.. His pleasant demeanor an attitude shows that he loves what he does for DCH Honda and the custome rs that walk in and out of your doors daily. If I was JD POWERS I WOULD rate him 100% in every category. Thank you again Stephen and DCH Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for providing us with this excellent review and 5 star rating! Your kind remarks about Stephen are much appreciated. I am very pleased to hear that all of your needs and concerns were properly addressed and that your experience was great from start to finish! We really appreciate you coming to see us, and I hope that you will let us know if there is any way that we can assist you in the future in any capacity. Sincerely, Wael Yunes
Stephen Berkowitz is the Best!
I wanted to buy my daughter a new car for school, which is always great for the person receiving the car, but brought up a lot of past apprehensions with me, based on past experiences with buying a car. I work the night shift, and really did not want to be hounded by car dealerships' phone calls or emails. Those that did, were quickly dismissed. It was our good fortune that we found Stephen Berkowitz. He is very knowledgeable and treated us with respect. He never talked down to us, nor pressure us to make the deal. He respected the fact that I worked the night shift, and worked around MY time not HIS time. In fact, when the car was ready for pick up, the only day my daughter was available to come in happened to be his day off. He graciously came in on his day off, and made sure all questions, etc were answered. The car is just the perfect fit for my daughter, and I am extremely happy not only with the dealership but mostly with Mr. Berkowitz. If you or if you know someone who is interested in a Honda, you will not be disappointed with him. I plan on referring everyone I know to him. He really exceeded all my expectations and is a true asset not only to the dealership, but most importantly to his customers, like me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this excellent review! We really appreciate hearing from you, and your thoughtful comments about Stephen are greatly appreciated. I am so glad that he was able to assist you and made this process as convenient and pleasant as possible for you. I hope you daughter enjoys her new car, and please let us know if there is ever anything that we can do to be of service to you in the future. Sincerely, Wael Yunes