Reviews
There are so many options for new car leases these days...
There are so many options for new car leases these days and believe me I did my homework. No other dealer impressed me the way DCH Honda did. Everyone was kind and helpful My salesperson, Bryan Andrade, is professional, knowledgeable, efficient and straightforward. I am extremely pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review Jan, we really appreciate feedback from our customers! We are thrilled to hear that Bryan was so helpful and that you drove away happy. There are a ton of options for people to buy cars and you did a great job of explaining why people love to shop with us. Thanks again and follow and like us on Facebook for specials. Sincerely Brian Lam, General Manager
Hamad was very nice and patient. He was very helpful in...
Hamad was very nice and patient. He was very helpful in finding a car for me within my budget and listened to what i wanted. I was able to get a great 2012 Accord. I have been a customer of DCH for about 5 years now and wouldn't dream of going anywhere else. Thanks so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for being a loyal, 5 year customer! Hamad is a great guy and is also amazing at what he does. Each customer has different needs and we listen carefully to make sure each one of those needs is met. Congratulations on your new Accord, it is one of the best and most reliable cars ever made! Follow us on Twitter and like our Facebook page for special offers. Sincerely, Brian Lam, General Manager
David was very courteous and took his time to explain...
David was very courteous and took his time to explain everything and answer all the questions I had. I was also able to cut to the chase and negotiate a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! Sounds like you had a very efficient and informative experience. Our team is filled with experts who will always impart their knowledge to our customers so they can make the most informed decision possible. Thanks again and follow us on Twitter for dealer updates and like our Facebook page for special offers. Sincerely, Brian Lam, General Manager
Anastasio could not have been nicer, more helpful and...
Anastasio could not have been nicer, more helpful and genuinly concerned about doing the best he could to make us happy. We left with a Crosstour that is just what we wanted. Something bigger than a car but not an SUV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, we are happy that we were able to meet your needs and thanks for taking the time to write a review. Our best is what every customer gets and even though each situation is unique, we will always do our best to meet every need. Thanks again and please like our Facebook for our current specials. Sincerely, Brian Lam, General Manager
We would like to thank Mr. Alex Bernabe for his...
We would like to thank Mr. Alex Bernabe for his assistance in picking a car. He was patient, friendly, polite, and knowledgeable. It was a very good, pressure-free experience in finding a car. We're looking forward to working with him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alex will be thrilled to read your review. Thanks for taking the time to post your feedback. It is our goal that each one of our customers walk out of the dealership feeling the same way you did. Confident in knowing you had made the right decision, knowing that you paid the lowest price and actually looking forward to your next car-buying experience. Thanks again for your review! Please follow us on Twitter and like our Facebook page for specials and dealer updates. Sincerely Brian Lam, General Manager
When I walked into the dealership, Steve Chan and Tarek...
When I walked into the dealership, Steve Chan and Tarek Olabi were right at the doorway. Steve immediately shook my hand and, among other things, asked me what my concerns were about buying a car. I told him that I needed a car that was large enough to fit me (I'm 6'3") and yet wouldn't be a huge drain on my finances as I put my last child through college. Steve showed me the pluses and minuses of several models, each time asking questions focused on my needs and if they were going to be met by the product. Tarek would occasionally add a line or two, and had a reassuring demeanor. Steve and I agreed that I should test drive the Accord S and it performed very positively. Steve knew everything about the car and was able to differentiate it from other models, always in a helpful, friendly way. I decided to lease the Accord S. Steve and I sat down to complete the necessary paperwork and credit checks, etc., and in the process, he became like a friend to me. Then I met with Tarek and he was extremely cordial and friendly. Leaving Paramus Honda that day, I felt like I hadn't been "sold" anything: I felt like I had two friends who helped me make a significant buying decision. I would recommend Paramus Honda to anyone who would listen. Michael Bryan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael thanks for taking the time to craft such a well-written review. Steve, Tarek and the rest of our team join in congratulating you on your new Accord. It is great to hear from a customer who left our dealership with one new car and TWO new friends. This result is our goal for each and every customer that walks through the doors. We want to make sure every need is met and every question answered with a helpful response while building a relationship that will last for a lifetime. Thanks again for your review and you can expect the same great experience with our service department when it comes to maintaining your new Accord. Please follow us on Twitter and like our Facebook page for service specials and dealer updates. Sincerely Brian Lam, General Manager
Both John and Jose went out of their way to make certain...
Both John and Jose went out of their way to make certain that our expectations were met. We are very challenging customers, yet their professionalism, courtesy, and excellent customer service gave me confidence in our purchase. We walked in and drove away with the exact car and deal we were looking for in under 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! John and Jose will both be pleased when we pass this along to them. They are both great parts of the family we have here and they have great knowledge of our product. Our staff takes pride in what they do, which makes challenging situations much easier and gives the people they work with confidence. Congratulations and please like our Facebook page for exclusive offers. Sincerely Brian Lam, General Manager
Went to Paramus Honda looking for a Certified Pre-Owned...
Went to Paramus Honda looking for a Certified Pre-Owned Civic and bought one that day. Working with Harold Martin and his team was fun and resulted in the purchase of a great car at a great price. Paramus Honda makes the process easy for you and the facility is spacious and relaxing. Take the work out of buying your next car at Paramus Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review and congratulations on your new Civic! Harold is a great guy and an awesome member of our team. We have created a spacious and friendly environment to change people’s idea of what a car dealership is. There is no pressure and everyone on our team is friendly, helpful and honest. We thought of how we would want to be treated and implemented that into the way we do business. Thanks again and like our Facebook page for special service offers. Sincerely, Brian Lam, General Manager
I have to commend Manny Muheidat on his friendly and...
I have to commend Manny Muheidat on his friendly and professional service to me when I purchased a new Honda Pilot. He was not pushy in any way, listened to what I was looking for and my needs and wants for the car. He was very informative and made the entire process so much better than I anticipated. I would HIGHLY recommend Manny and your dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review and recommendation. We look forward to offering the same great service to your friends and family. Manny is a great guy and a big part of our talented team. He will be grateful to read your review. Passing our extensive knowledge on to our customers is why people leave our store happy and confident they are driving away in the perfect car. Thanks again and like our Facebook page for special offers. Please follow us on Twitter as well for dealer updates. -Sincerely Brian Lam, General Manager
I was able to trade in my Honda Pilot 2006 and get a fair...
I was able to trade in my Honda Pilot 2006 and get a fair price, then purchase my leased Honda Pilot 2009. I then was offered a new lease deal for a 2012 Honda CRV with a great price and they even went out of their way to get the color I wanted. The transaction from beginning to end was very professional with no pressure a very pleasant experience. Rick and Ruben made my transaction as smooth as possible and went out of their way to please me. I like the blue collar atmosphere at DCH Honda and the lack of suits was very refreshing.I have dealt with two other dealerships in the area for both purchase and service and now I will be switching all my business to DCH Honda of Paramus. Thank you. Regards, Charles Marino
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review Charles! We are pleased to hear about your experience and thrilled to hear that we will have the opportunity to serve you again in the future. We have created an atmosphere that unlike most other dealerships makes people feel comfortable. Our knowledgeable team will be here to answer any questions you have in the future and will always strive to fit your exact needs. Thanks again and we look forward to seeing you again soon. Follow us on Twitter and like our Facebook page for special offers. Sincerely Brian Lam, General Manager