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DCH Paramus Honda

(6,423 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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After researching a few different car models I decided...

After researching a few different car models I decided the best fit for me was a Honda. While there are many Honda dealerships in NJ, I was referred by a friend to visit DCH. Working with Manny was a delight, something very few people say when car shopping. He listened to me and got me a deal I was comfortable with. The manager Mo also made sure everything was to my liking which I greatly appreciated. Truly a professional staff who strives to accommodate their consumers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are honored to know, out of all of the dealerships you could have chosen, you decided to work with us. We are happy to know you enjoyed your visit with us. We are humbled by your kind words and appreciation for our hard work and dedication to 100 percent customer satisfaction. Manny will be happy to hear about your review. We thank you for this five-star rating and we look forward to helping you again in the future. Sincerely, Brian Lam, General Manager

John Medrano was AMAZING! I came in just to look around...

John Medrano was AMAZING! I came in just to look around for new cars and planned to check out other dealers like Toyota, Hyundai, etc. with no intention of buying a car on the spot. However, John made me an offer that was unbelievable and I am still shocked to this day. I had TERRIBLE experience at a Toyota dealership with all the LONG wait and disrespectful attitude. At DCH Paramus Honda, I took 3 steps away from my old car and I was already welcomed with an amazing attitude from John and no wait. I never thought I would come out of a dealership feeling trust towards a dealer. John worked fast and was very thorough during each step of the process. Even took the time to show me all the little things that I could do with the car after he already handed me the keys. He didn't ditch me for another sale after being finished with me, he stayed with me to make sure all my questions were answered, even the ones I didn't think to ask. This experience was very unexpected and I look forward to buying my next Honda here; I only hope that John will still be around in the future so that he can be the one to take me through the process all over again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review. We are honored to have helped you and happy to receive a five-star rating from you. We work hard to make sure you are pleased and we're happy to know you were satisfied with your visit. Thank you for this great review. Sincerely, Brian Lam, General Manager

John provided us with great service. Made car Shopping a...

John provided us with great service. Made car Shopping a lot less stressful and very enjoyable. I would definitely return to Paramus Honda & ask for John for future purchases . He's great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review. We are happy to know you enjoyed working with John. He is an excellent member of our staff and we are pleased to know you appreciated his hard work. Thank you for this five-star rating. We look forward to helping you again in the future. Sincerely, Brian Lam, General Manager

Mr Steve Chan is the most comfortable sales I have ever...

Mr Steve Chan is the most comfortable sales I have ever met. I am very satisfied with his service although finally I did not purchase my car from him because his manager only agreed on a price that was about $2000 more than I could get elsewhere, let alone to match that price. Although I finally purchased my Odessy from another Honda dealer, Mr Chan impressed me deeply with his gental and friendly service. I will go to him again as the first choice next time if I need to buy a honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Too bad we coudln't come to an agreement but we will be here when you need your next Honda. Our sales staff goes above and beyond customer expectations and Steve does an excellent job of explaining eveything perfectly. Thanks again and come see us soon. Sincerely, Brian Lam, General Manager

On saturday 8/11/12 i saw a honda commercial for the...

On saturday 8/11/12 i saw a honda commercial for the biggest sale of the year... We already had plans to go to garden state mall, so we stopped by dch paramus honda 1st just to check it out. Iive been eyeing the odyssey... We got to the dealership at about 6pm and met with the sales rep hamad deeb, i test drove the odyssey, made a great deal and was out of there by 7:30pm.... Hamad deeb is probably the easiest car salesman to work with.. He made us feel very comfortable and was not too pushy or aggressive, he gave off a good relaxed vibe... And he was very straight to the point with everything, which was great.. So i made a great deal with him and since they didnt have the color i wanted he said not to worry he will find it for me.. So on monday afternoon he calls me up saying he found the color and model(2012 black odyssey ex) i wanted and that he will personally pick it from the south jersey honda himself in the morning.. So the following morning he picks up the odyssey and also picks me up to finalize the deal... Now that is what i call perfect customer service.. He gave me the royal treatment in customer service... My whole expierience went perfectly thanks to Hamad Deeb... I highly highly recommend dch paramus honda if your considering a honda... And i definitly recommend Hamad Deeb as your sales rep.. Ive already recommended Hamad to some of my friends who are considering a new car.. Thankyou again! Andrew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review! Hamad is an all-around great guy and amazing at what he does. We are so happy that we were able to get you your new Odyssey and get the perfect color. We will be here for anything you may need in the future and we hope to see you again for your next Honda! Sincerely, Brian Lam, General Manager

As soon as I stepped into DCH Paramus Honda, I was...

As soon as I stepped into DCH Paramus Honda, I was satisfied with all the attentive service. I was recommended to Hamlet L. & Jose H. I bought my first car here and the experience was amazing. They are so attentive and hassle free. The give you the best rates and make you feel like family. I went back a few months later after losing my car in a total loss accident and it was even easier. Hamlet & Jose make you feel welcomed and will strive to give you what you really want. They keep contact with you through each step. I am so excited with my new car and very happy with the price I am paying each month, I have nothing negative to say about these men! They are fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words. Your review is great and we are happy to have helped you. Our staff works hard and we are happy to know you have noticed and appreciate our efforts. Thanks so much for sharing your experience with us. Hamlet and Jose will be happy to hear about your review. Also, please visit our Facebook page. "Like" us for special offers. Sincerely Brian Lam

I wanted to take time out of my busy schedule to write...

I wanted to take time out of my busy schedule to write you a short note of thanks and appreciation for taking such good care of us on our visit this past weekend. I have been to many dealerships in the past few months and none have been able to deliver what they promised, except for you and your dealership. As you know my wife was fairly particular on what she needed and had financial constraints to deal with as well and you were able to complete the deal. We drove the car from the dealership to our vacation spot and it was a great experience. The Oddossey has quite a bit to offer and rides beautifully. Thank you again for going out of your way and making it all happen, as it is rare that there are still individuals like yourself who are dedicated enough to the customer’s needs. Sincerely, John and Jenna Landolfi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

John and Jenna, we thank you for taking the time out of your schedule to reach out to us and express your delight with our service. Your kind words humble us and we are happy to know we could help you. We believe in doing everything possible to achieve 100 percent customer satisfaction. You enjoyed your visit and we are happy to have helped you. Thanks so much for this great review. Also, please visit our Facebook page. "Like" us for special offers. Sincerely Brian Lam

It was the best purchase for me mr.kardir was very...

It was the best purchase for me mr.kardir was very helpfull and kind to me all the process time.he knows what he do very well and try to get me the right price and the right car. I recomend every one to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Hamad and the DCH Team, This was our first experience...

Hamad and the DCH Team, This was our first experience with DCH Honda. My wife and I have mostly owned Toyotas in the past but this time we were interested in the Honda Pilot. We started at a different Honda dealer and found that their pricing was not very competitive and they were not very flexible. Then we came to DCH Honda. Our sales consultant was Hamad Deeb, who was very professional, friendly and worked very hard to make our experience the best it could be. Hamad was knowledgeable about the vehicle and his consumer service is second to none. After purchasing a Pilot, we found there was a minor problem with the vehicle. The DCH service team immediately started to fix the problem while Hamad kept us comfortable and informed of the situation. The problem was resolved and we are completely satisfied with our experience. We recommend DCH Honda to anyone interested in purchasing a Honda and Hamad Deeb in the man that you want to see! Sincerely, Michael DiBella

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were looking for a minivan and DCH had plenty to...

We were looking for a minivan and DCH had plenty to select from. Leslie Solomon was extremely helpful and patient as we were going through or selection process. Ultimately we chose a Honda Odyssey and we love it. The dealership is remarkable and we would certainly purchase more vehicles through them. Leslie Solomon is a wonderful customer representative and was honest and accommodating as he walked us through our options. All in all what a wonderful experience! Thanks DCH and thanks to Leslie Solomon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.