Reviews
Even though I'm 18 and most dealerships wont worth with...
Even though I'm 18 and most dealerships wont worth with youth my age especially since i did this by myself im very grateful i found dch paramus honda beacuse they worked with me in purchasing my first car even though my situation was a complicated one...I went in there with no job no money and a co signer in North carolina I was encouraged to get a full time job which i did, working at the childrens place and i was encouraged to never to give up. thank you wael martha and most of all Michael Ehrim you guys did a great job and i will make my payments on time and make you proud
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words. We appreciate you taking the time to write such an amazing review. It makes us so happy to know that we were able to help you and make a difference in your life. Enjoy your new car and don't give up! Sincerely, Brian Lam - General Manager.
Everyone was incredibly helpful, friendly and...
Everyone was incredibly helpful, friendly and accommodating. I went in the late evening with my 2 kids and Hamlet did everything to keep hem entertained and to get me out of there quickly. Hamlet did everything to make me happy (including price, color, everything!) this is my 3rd car with DCH Paramus and my 2nd going through Hamlet. I would recommend the dealership to anyone and everyone. Hamlet is my "go to guy!"
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this five-star rating! We appreciate your taking the time to visit our dealership and share your experience with us. Hamlet will be happy to hear about your review. We take great pride in our work and we are pleased to know you have noticed and appreciated our efforts. You are a valued customer and we certainly appreciate your business. Once again, thank you for this positive review. We are honored to have you as a customer. Sincerely, Brian Lam, General Manager
I initially received a price quote on line from DCH...
I initially received a price quote on line from DCH Paramus Honda. The salesman was Hamlet Liriano. He also did a follow up call to see if I had any questions. I decided to visit the dealership and asked for Hamlet. He was very professional and took my wife and I for a road test. We selected the color, which was not in stock but due to come in in a few days, which it did and worked with Ruben on a price that we could afford. We had already purchased 2 cars from DCH Paramus Honda and we were always treated professionally which was why we came back. Once again, another satisfied customer. I highly recommend DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
On behalf of everyone at DCH Paramus Honda, I would like to thank you for this positive review! We do everything possible to help our customers and we are very happy to know you enjoyed our service. Hamlet and Ruben will be excited to hear about your visit. Thank you for this stellar review. We look forward to helping you again in the future. Sincerely, Brian Lam, General Manager
I was very pleased with the quality of service and...
I was very pleased with the quality of service and professionalism extended to me by Harold Martin. He was very courteous and knowledgable about the vehicles that were available for purchase within my price range. He was very patient did not try to rush the deal. He wanted to make sure that I was thoroughly satisfied with my purchase before I signed on the dotted line. I finally decided on a 2010 Honda Accord which was in mint condition and only had 5700 miles. The price was right and it drives like a yacht! I would refer my friends and family to DCH Paramus Honda any day of the week, and tell them to make sure to ask for Harold!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We work hard to make sure our customers are completely satisfied with our service and knowing you enjoyed your experience makes us very happy. Thank you for this five-star review. Harold will be pleased to hear about your visit. We appreicate your recommendations and we look forward to enjoying a lasting relationship with you. Sincerely, Brian Lam, General Manager
My 3rd purchase from DCH Paramus Honda
I continue to come back to DCH Paramus Honda because I always get the right car at the right price. Hamlet Liriano and Ruben Nunez worked with me and the experience was great since we got the vehicle of our choice at the price that we could afford.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We thank you so much for your loyalty and business. Our customers are very important to us and we are very happy to know we could help you. Ruben will be happy to hear about your visit. We appreciate this review and we are honored to have you as a customer. Sincerely, Brian Lam, General Manager
Danny was honest and cut through the crap often get. He...
Danny was honest and cut through the crap often get. He made sure everything was to our liking. It was August 31st, 2012. Lots of people all over busy night. he didn't rush us. He was friendly and curtious.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this positive review. You enjoyed your visit to our dealership and we're happy to know we could help you. We look forward to continuing to offer you the very best service possible. Danny will be excited to hear about your review. Thank you for your business. It is greatly appreciated. Sincerely, Brian Lam, General Manager
We phoned ahead to inquire about inventory on a 2012...
We phoned ahead to inquire about inventory on a 2012 Honda Fit, Theresa answered our questions promptly and clearly. We popped down about an hour later and met Theresa who paired us with Sales Agent Shanice Brown. Shanice was knowledgeable about the Fit and helped us out with the details and features of the car, all the options available. She offered the test drive and did a GREAT job both navigating and explaining the vehicle as we drove. We felt very at-ease the entire time we worked with Shanice, and we really appreciated her approach. She was thorough and no-pressure. I like that!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amy, congratulations on your new Honda Fit! We are happy to have helped you find the vehicle you were looking for. Also, thank you for sharing your experience with our dealership. Theresa and Shanice will be happy to hear about your review. We thank you for this five-star review. We are happy to have helped you. Sincerely, Brian Lam, General Manager
Had a great experience at DCH Honda this past Saturday. ...
Had a great experience at DCH Honda this past Saturday. The main reason is because of our sales person, Hamad. He was patient, knowledgeable, friendly, and candid, for a sales person. He made sure the process, from start to finish, ran smoothly and as quickly as possible; considering it was a Saturday in Bergen County. He helped get my family a great deal on the Honda Accord we wanted. I would highly recommend him to my friends and family...I know exactly who to go to in 3 years when our lease is up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of everyone at DCH Honda, we would like to thank you for this positive review. Our goal is to make sure each customer has a quality experience. You have expressed your satisfaction with our service and this pleases us very much. Thank you for reaching out to us. Hamad will be happy to hear about your visit. Once again, thank you for this five-star review. We look forward to helping you again in the future. Sincerely, Brian Lam, General Manager
New car experience
Mr. Manka Smith was my salesman and he was extremely professional, polite, and helpful. I leased a 2012 exl. I will refer people to Mr. Smith and DCH Paramus Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manka is a great member of our staff and we are happy to know you enjoyed working with him. Thank you for this great review. Our goal is to achieve 100 percent customer satisfaction and we are happy to know we were able to achieve this goal with you. Thanks so much for your kind words. They are greatly appreciated. Sincerely, Brian Lam, General Manager
first time i was there i got a Honda accord i drove that...
first time i was there i got a Honda accord i drove that car for five days i wasn't happy with it its not as comfortable as i thought because i have two back surgery's went back to Mr hamad deeb my sales consultant and Mr Moe he is one of the managers there they under stood my situation i went home with a new Honda pilot that day very happy with it excellent service good people to work with they under stand what you are looking for i will recommend this dealer to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this positive review. We are happy to have made your experience with us a positive one. Your happiness means a lot to us and we are glad to know you appreciated our hard work. Hamad and Moe will be pleased to hear about your review. Thank you so much for your recommendation. Sincerely, Brian Lam, General Manager