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Douglas INFINITI

(1,077 reviews)
Visit Douglas INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (908) 988-0178 (908) 988-0178
Used (908) 897-0959 (908) 897-0959
Service (908) 897-0296 (908) 897-0296

Reviews

(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Douglas INFINITI from DealerRater.

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Good experience

Met a very nice salesman. joe mohr was his name. When I,m ready to buy, I will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Good Experience

Had a good buying experience. Sales reps were very knowledgeable and did not pressure the sale. They also provided excellent follow up after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly Recommended

Dealer where people know your name and are all willing to help! Highly recommend Douglas for a lease. They worked with me through the decision-making process, didnt try to oversell and provided lots of information. Would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Douglas Infiniti

Aaron and the entire Douglas staff was a pleasure towork with. I odn't at all like the car purchase experience, but Aaron makes the entire process very easy. it is my third car through Aaron, and I'm sure it won't be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greats Experience

I have brought many cars from different dealerships in the past , and had a few bad Experiences from not being told the prices to my Warrantee i have , but at Douglas infinity with Aaron Goodwin as my sales man , me and my wife Felt Welcome right away and Aaron answered all of our questions and was Honest with us . We had a few money and credit Issues that he Explained everything to us , and he Straightened out my car fax for the car I was Trading in . I will Recommend Douglas infinity to my Family friends and coworkers , and will return for my next car Purchase .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Another great deal from a great dealership!

My family is now on Infiniti #5 from the best Infiniti dealer and sales team around. Aaron Goodwin continues to exceed all my expectations in every area. His customer service is second to none. We always check out the competition first but we always end up returning to Aaron. And special mention to Alexis in service who just makes it another good reason to do business with Douglas Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great deal from a great dealer!

My family is now on Infiniti #5 from the best Infiniti dealership and sales team around. Aaron Goodwin continues to exceed all my expectations in every area. His customer service is second to none. It used to be terrible coming to the end of a lease and having to do the car shopping thing again, but Aaron changed all that for us. We always check out the competition first, but we always end up back with Aaron. And special mention for Alexis in service who makes that just another good reason to buy from Douglas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

I highly recommend Gil Coronado in sales to assist with your experience at Douglas. He is super friendly, knowledgeable and NOT PUSHY! Great gut to work with and his easy going nature makes what could be an annoying experience a great one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Aaron Goodwin was extremely helpful and made the experience truly exceptional. I'd highly recommend him to anyone as the go to person for any Infiniti purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Test drive

Jospeh Mohr was a true professional. He understood what I was looking for, knew his product and was patient with all of my questions. When I am ready to buy, Joseph will be my sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.