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Douglas INFINITI

(1,077 reviews)
Visit Douglas INFINITI
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (908) 988-0178 (908) 988-0178
Used (908) 897-0959 (908) 897-0959
Service (908) 897-0296 (908) 897-0296

Reviews

(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Douglas INFINITI from DealerRater.

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I have bought several Infiniti cars from Gil Coronado and...

I have bought several Infiniti cars from Gil Coronado and my experience was very satisfying. I love my new Q50, Gill spent time with us by making sure we understood how the car worked, everything from using the headlight to the navigation system. I would recommend Douglas infinit and Gil to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Douglas service

The service is consistent and easy. Alexis is my service person and I wouldn't go anywhere else. She is polite and honest. I never feel like I'm being taken advantage of. Plus, bring the car to the dealership makes me feel at ease because they know what they are doing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have been buying cars from Douglas Infiniti and Aaron...

I have been buying cars from Douglas Infiniti and Aaron Goodwin for over 6 years. I always have an amazing experience. They treat me fair, are extremely honest and make the car buying experience a joy. If your in the market for an Infiniti, I highly recommend Douglas Infinti and especially Aaron Goodwin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

For the fourth time in a row, Aaron made the car buying...

For the fourth time in a row, Aaron made the car buying experience a painless process. He always gets me what I want in a car at a reasonable price. This time, I was getting a Q50 and he took the time to explain me all the new features it has. Car was delivered to my door step- what else could you ask for? Hats off to Aaron for another rock solid sales experience, couldn't be happier...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike treated me as if I was family, he took his time to...

Mike treated me as if I was family, he took his time to review all the new options on the Q-50, When we picked up the car he spent a lot of time again with us. My experience was outstanding, and would recommend this dealer, and Mike, to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic

The reviews are on point. Douglas is where I've service my car for years thanks to Alexis and a great staff. I like to work while I wait for my car. Alexis allows me to use a room that is quiet and I get more work done than in my own office. My car is clean and ready to go in an hour or two. Fantastic service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience with Douglas Infiniti has been outstanding....

My experience with Douglas Infiniti has been outstanding. They have a friendly and professional staff that has met all my needs and more. The service is excellent. Working with Matt Ali was a pleasure, he was very helpful, honest, and knowledgeable. I never felt pressured or rushed into making any decisions. I will highly recommend this dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Mohr was the greatest . He was very personable ,...

Joe Mohr was the greatest . He was very personable , knowledgeable , and a pleasure to do business with . When I'm ready to buy , I will definetly buy one from Joe .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought an Infiniti at Douglas in Summit NJ and was very...

I bought an Infiniti at Douglas in Summit NJ and was very pleased.Matthew Ali was my salesman and he did a wonderful job.I would definitely recommend my family and friends to buy a car from Douglas Infiniti in Summit.Very professional and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aaron was great to work with, informative, not at all...

Aaron was great to work with, informative, not at all pushy, and very helpful throughout the buying experience. Even after making several trips to the dealership during the decision making process Aaron and the rest of the staff at Douglas were never frustrated or too busy to help and answer any questions we had. We decided early on we would buy from Aaron/Douglas it was simply a matter of finding the right vehicle. I was contacted when new vehicles came in that fit our criteria and never felt like I was being "sold" a car. I was buying and they let me do just that. Price was very good in comparison to some of the other Infiniti dealers in the area and the low pressure friendly service is what ultimately earned our business. I would recommend anyone in a the market for and Infiniti to check out Douglas and to ask for Aaron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.