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BMW of Mt. Laurel

(408 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 790-8815 (888) 790-8815
Used (866) 589-4704 (866) 589-4704
Service (866) 589-7642 (866) 589-7642

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mt. Laurel from DealerRater.

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Sebastian was an extremely well informed salesman and

Sebastian was an extremely well informed salesman and wasn’t remotely pushy. My wife and I research and watch car reviews extensively, and Sebastian was the first salesman I’ve encountered that I didn’t feel like I knew more about his own product than he did. The managers I spoke to were concise and to the point. The finance office was efficient, the numbers were accurate, and extras were offered but weren’t pushed. The speed and efficiency of the entire dealership is remarkable considering the state of construction. Once the new showroom is completed, the BMW Mt Laurel buying experience will even that much better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have been having my cars serviced by BMW of Mt.

I have been having my cars serviced by BMW of Mt. Laurel for over 20 years. Always a pleasant experience. and outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ken, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

Working with Holman dealers is easy, and actually

Working with Holman dealers is easy, and actually enjoyable. I have bought from them before--working with Mr. Wayne Calabrese and BMW of Mt Laurel was particularly good and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Louis, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We are always more than happy to assist you if anything else comes up. Take care!

Always a great experience with top-notch service.

Always a great experience with top-notch service. I never take my car elsewhere for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Purchasing my dream car

Mr. Joel provided excellent customer service he was patient, transparent, and made sure I received my dream car. Overall communication was excellent and the entire staff was welcoming and polite. A wonderful atmosphere and a great experience 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Julaine, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. Please let us know if there is anything else we can do for you; we are more than happy to help!

Leased two BMWs in the past 2 months.

Leased two BMWs in the past 2 months. Great experience both times. Will be back in 2/3 years time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joe Bell is the bed in service.

Joe Bell is the bed in service. He took car of my car in remarkable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service from tech, Arnesto at BMW, Mt Laurel.

Excellent service from tech, Arnesto at BMW, Mt Laurel. I look forward to my next visit and service needed for my vehicle. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Love the car and love the dealership!

Love the car and love the dealership! After having a horrible experience at another dealership (not BMW), we decided to stop on a whim and take a look at some BMW models that interested us. Our salesman, Mike, greeted us when we entered and did everything he could to make sure we had a great experience. In fact, all of the team with which we interacted were excellent. We found a perfect car at a fair deal. Couldn't be happier! Will do business again with them anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The car was making a noise while driving

They are the most dishonest mechanics at this dealership. I would have believed them all the recommendations if they would have not told me that I needed brakes and rotors. I just had new brakes and rotors

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Arif, we are disappointed to hear that you did not have a more positive experience with us at BMW of Mt. Laurel. We would like to have a better understanding about your experience. Please reach out to us at (856) 394-5549 at your earliest convenience and we will do our best to resolve this with you.