Reviews
Mr. Michael Carbone is very knowledgeable and concern
Mr. Michael Carbone is very knowledgeable and concern with his customers and spend time to explain regarding my X7 service. Thank you very much for wonderful service. Amazing Service from start to finish.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bahman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Austin was amazing right from the beginning.
Austin was amazing right from the beginning. I got my first flat tire on my run flat tires and I was uncertain how to proceed. I spoke on the phone with Austin in Service and he assured me that Mt Laurel had my tire in stock and then he directed me on what to do. Although it was end of day before a weekend, upon arriving I was taken care of right away and driving out with my tire changed within an hour!! Everyone working was so helpful and friendly. It was such a pleasant experience. Austin was knowledgeable, attentive, and reassuring. He made all the difference! I bought my car here 5 years ago and have been getting it serviced here since. I have honestly never had a bad experience but this recent visit was worth a review. Thank You!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Austin here at BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone is always helping and pleasant.
Everyone is always helping and pleasant. From Niger in sales to Bill and Jason in service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Edward, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Best experience - every time!
Best experience - every time! From the person who gets your keys to the person that offers you snacks in the waiting area ... Amazing Service from start to finish and the car always runs like a gem after leaving the garage! Wouldn't buy or service from any other dealer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!
Donna McLaughlin is the best client advisor!
Donna McLaughlin is the reason I come to BMW of Mt Laurel. She is a FANTASTIC client advisor. She always delivers the best service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ian, thanks for your praise and kind comments about our team. We hope to see you soon!
Donna McLaughlin is the reason I come to BMW of Mt
Donna McLaughlin is the reason I come to BMW of Mt Laurel. She is a FANTASTIC client advisor. She always delivers the best service. Donna always sticks up for us when it comes to discounts and trade in pricing, she makes sure we are getting the best deal possible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. Please let us know if there is anything else we can do for you; we are more than happy to help!
BMW Mount Laurel NJ
I've been going to BMW Mount laurel since 2010, my adviser Ky Williams is first class and has never let me down.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! We look forward to your next visit! Take care!
Excellent Buying Experience
I'm from Ohio. My husband and I found the car online. When we contacted the dealership we were put in touch with Ky. He made the process seamless. He was great to work with and provided excellent customer service. We were able to schedule our trip to pick up the car and get back home in a 30 hour window. He brought in Paul the BMW genius to show us some of the features of the vehicle. This made us feel very comfortable with the vehicle on the drive home. I would highly recommend the dealership and working with Ky to any of my family and friends that would be interested in getting a BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you so much for your positive comments about BMW of Mt. Laurel! Please let us know if there is anything else we can do for you; we are more than happy to help!
I'm from Ohio.
I'm from Ohio. My husband and I found the X4M Competition online. When we contacted the dealership we were put in touch with Ky. He made the process seamless. He was great to work with and provided excellent customer service. We were able to schedule our trip to pick up the car and get back home in a 30 hour window. He brought in Paul the BMW genius to show us some of the features of the vehicle. This made us feel very comfortable with the vehicle on the drive home. I would highly recommend the dealership and working with Ky to any of my family and friends that would be interested in getting a BMW.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales and service center are great with getting you into
Sales and service center are great with getting you into a new or used vehicle and making sure all issues with the vehicle are taken care of.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about BMW of Mt. Laurel! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!