Holman Cadillac

I wanted a vehicle that would tow a trailer and Holman delivered! I am thrilled with the vehicle, the deal and everyone at Holman Cadillac - many of the staff at the dealership made it a point to say hello to us - which really is very nice. Excellent Experience!

awesome experience,very professional sales staff, finance manager along with the general manager, all were very accommodating

Not the service I have been used to with our Cadillacs. Something is missing. Had car too long. Poor communication. Loaner was pitiful! However, tech did fix our problem.

I love Holman Cadillac of Mt Laurel. The show room is always very clean, my salesman is excellent. The staff is very friendly and nice.

Received appointment that was convenient for me. Maintenance on my car was done promptly with only one issue that could not be handled there and I was referred to another facility for work on the muffler which the dealership could not do. Good Service.

The experience was perfect. Found what i was looking for and great price. Filled out application, and was called into pick up vehicle. Did not have to wait around, not too much back and fourth. Great transaction!

Bought a 2020 Pacifica Limited. This was by far the best car purchasing experience I have ever had. From dealing with the sales man Tony to the financing guy every aspect was no pressure and very relaxed. Highly recommended this dealership.

Excellent experience as usual. I gave them my financial and automotive requirements and they did everything that they could to satisfy me. I waited to the last day of my lease and it only took an hour for them to come up with a solution.

We dropped by Holman on President's Day (2/17) to look for a used XT5 for our daughter. My wife had picked up a new Escalade ESV from Holman and we were pleased with our sales rep (Alan) and their service. While looking through the lot, someone asked us if we needed help and we replied that we usually dealt with Alan, but were just looking. They went inside and sent Taneeya out, so we figured Alan had the day off. Anyway, Taneeya was pleasant and personable and we ended up looking hard at a 2017 white Luxury XT5 with 34,978 miles on it. The price was $28,490 and we told Taneeya that we would consider it. That night, I did my "homework" and it became clear that the price was significantly too high. I compared available 2017 Luxury AWD XT5s (both CPO and non-CPO) and all vehicles located either had significantly less mileage or were priced thousands less. Even looking at CPOs only proved that Holman was too high. Accordingly, I sent Taneeya a listing of the vehicles out there, including who was selling them, the VINs, mileage, price and Carfax synopsis to prove that I was being totally "upfront" with her. I then requested that she talk to her manager to see if there was any flexibility on the price. Taneeya, called back on 2/19 and tried to pile on a ton of "xx" that the manager had invented as to why the other cars were not comparable, with the end result being that their price was "absolutely firm". I told her that we would guide my daughter elsewhere then, because we liked Holman but not that much that I would pay thousands more. Low and behold, when I continued my search on 2/22 Holman's "absolutely firm" price was down to $27,595 and has since dropped again to $26,990. On 2/22, I sent an email to Alan to let him know what was going on and how disappointed we were with Holman . . . no return correspondence or call back from anyone (Taneeya, Alan or Holman management). Obviously, they don't care that their sales manager just soured a family away from Holman, including our daughters who are just entering the workforce, all in an attempt to push an overpriced vehicle . . . a totally dumb move. In a way though, they did us a favor as we ended up buying a 2017 XT5 with only 12k miles on it at McGuire. My daughter loves it, McGuire treated us right and we found a new Cadillac dealership for our future purchases.

Everytime I call for an oil change, this dealer is always busy, even when scheduling a week out, trying to get a Saturday appointment is virtually impossible. Will not patronize this dealer ever again for a new car, possibly never a Cadillac again either. 👎