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Echelon Ford

(436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (855) 353-0049 (855) 353-0049
Used (855) 353-0045 (855) 353-0045
Service (855) 353-0050 (855) 353-0050

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Echelon Ford from DealerRater.

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Awesome dealer!!!

I looked at about 6 dealers and ran prices and Echelon Ford was by far the best price by a long shot. The sales manager Joe "Mo" and my salesman Pete Diantonio were aces! This is my 5th car I have bought and by far the best experience. It's nice to deal with a dealer that gives you solid numbers and doesn't play games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Joe and Pete! Enjoy your new vehicle!

Took car in for airbag recall, left with a new car

Took 2013 black mustang in for airbag recall. Saw ruby red 2017 mustang and went right to it. Got a good trade in price for old car and drove home in new car. Everyone I delt with at dealer was very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!

F-350

Excellent Dealership. I was highly pleased with the salesman and the owner. Everyone was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!

Nick Bodine

I recently purchased my first new vehicle through Echelon Ford. It was a great experience, Frankie and Chip made sure everything was perfect. I could not be happier with my Mustang. My parents have purchased vehicles in the past and have recommended Echelon Ford and I plan to do the same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Frankie and Chip! Enjoy the new Mustang!

2017 Ford Focus

Needed a car but needed to keep my monthly payments low as I am currently in college. They worked hard to find me a deal that I could live with, they found me a car that I could enjoy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership! Enjoy your new Focus!

2017 Forfeit Escape

We we're extremely satisfied with the whole process in buying our Ford Escape. The showroom and whole facility were well maintained and the sales staff we're sharply dressed and very professional. Our salesman, Bill Kensler, did an excellent job in helping us find the car we wanted. Bill did a good job and appeared to be very knowledgeable in explaining all of the features of the Escape. He showed great compassion and showed great respect to us. I would highly recommend Echelon Ford and in particular Bill Kensler to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Bill and the dealership! Enjoy your new Escape!

2017 Fusion Sport

Best delearship in the country. Even though they didn't have the exact car I was looking for on the lot,they put the time in to locate one and deliver it to me. This dealership is first class at all levels. I trust the sales people,especially Erik,and the service personnel explicitly. My thanks to all involved. Happy motoring

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Erik and the dealership! We appreciate your kind words and enjoy the new Sport!

College grad shopping

College graduate needed a new car this was the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!

John and Carol white

Chris Cole is our guy, what a great job he does, would not think of buying orleasing without him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Chris!

SATISFIED CUSTOMER

I've been going to echelon ford for 30+ yrs with NO complaints sales people , service , NO PROBLEM probably helps to have built a relationship with CHIP over the years lol. I highly recommend ECHELON FORD to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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