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Echelon Ford

(436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (855) 353-0049 (855) 353-0049
Used (855) 353-0045 (855) 353-0045
Service (855) 353-0050 (855) 353-0050

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Echelon Ford from DealerRater.

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Fantastic dealership

I've bought a lot of cars over the years and this was by far the best experience I've ever had. Professional, courteous and willing to work with you. I was about 100 miles away and had reservations about driving that far to see a used car, but they were honest and the car was exactly as described if not better. I had just gone through the opposite a few days earlier with another dealert so I was probably a lot more skeptical and perhaps not as pleasant, but they were always professional and patient with the wife and myself. Dave and Pete are good people and the next car I buy may require another road trip. The facility is beautiful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Dave and Pete and thanks for coming from so far away to give us your business!

Customer

Everyone at Echelon ford were professional and super friendly. Made car buying a pleasure. Wouldn't go to any other dealer then Echelon Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!

2006 Chevy Suburban

Everyone at the dealership was super friendly and helpful in every way. Mike Myers made this transaction a smooth one and I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Mike Myers and the dealership!

New F-250

We love Chris Cole, he makes the purchasing process so simple, my new truck is by far better than expected

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Chris Cole! Enjoy the new F250!

Ford F-150

I was happy with my purchase. I love my new truck. This is my second leased vehicle from Echelon Ford and my fourth vehicle from Echelon. They always manage to get me in the price ballpark I want. They are also great with assisting along the way and any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership and thank you for your continued business! Enjoy the truck!

Thank you

We were very specific on what we were looking for and we got just want we wanted. Treated you like family. Great People!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!

Smitty

Chris Costello helped us to purchase 2 vehicles. He was always on hand to answer questions and make changes to our order as was needed. Being a Not-for-profit camp we threw many curves at him and he handled everything flawlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience!

new cusyomer

we drove from south jersey we had great experience with jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Jeff!

Judy Roesler

Echelon Ford came through again. I was stuck, needed a car/crossover fast, with very little down payment. Leased a new Escape; couldn't be easier. Don't know how they do it. Thanks to our salesman Pete & Sales Manager Joe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Pete! Enjoy the new Escape!

Mr Taylor

Staff is very friendly, honest and accommodating. I always have a great experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with the dealership!