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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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2017 F250

Mike Dunlap was a great salesman. Highly recommend him and the dealer. He's very knowledgeable about the trucks. I bought a 2017 f250 from him. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F250 truck

Great experience! Would buy there again. Staff was friendly and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience I've ever had

From the moment I walked in, until I drove away the next day with the car I bought, the experience was exceptional. I was greeted by Scott the Sales Manager. Genuinely friendly guy. He introduced me to Angelo, who was also super-friendly. No pressure or sales tricks at any point in the process. Worked with me and gave me a fair deal, too. Nicest, best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excelente service

They offer a great service, James was really patient with the huge amount of questions we had and was open to show us not only the car we were looking for but any other that might work for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

James was our salesman and he was very helpful. He did his best to get the best deal for the vehicle I was interested in purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

3.5 I would rate if available

I would recommend this dealer for the price, deals, and no hassle customer experience. My last 3 vehicles I bought at Flemington Car and Truck Country family of dealerships, and maybe I am just used to their service towards the customer that kind of put a sour taste in my mouth regarding this place. I went there with no real need for a new car, since my current was fine, and worked well. I could have easily left without a deal. But I wanted a new car since my trade in had 100k plus miles, and thought get rid of it now, than something happen to it. So, I found a new car I liked, and bought it. But the issue started after the deal was struck. They treated me nice and all, but once done with the finance guy, I was on my own. No tutorial or demonstration on some of the features of the car like other dealers I dealt with. Also, others I dealt with, always called in a few days to make sure all was fine. I know these are petty, but mean a lot to the customer experience. I felt like once the deal was done, I was done with...onto the next guy. Since I went for a Chrysler, I got turned on to a Ford with 1400 miles. Dealt with the Chrysler division even though they have Ford as well. My rating is more based on after the deal was done...prior all was great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

A++ Experience with Jason

The finance part is the part of buying a car that everyone dreads. But Jason is different... he was great, no pressure at all and completely honest with what I did and did not need! I decided I did need Tire Care (after finding out my rims alone were $800 each) and the Wear & Care warranty, just in case. Both warranties took me way over my comfortable monthly lease payment but Jason knew I needed both but couldn't have both at that payment. So, he moved around some numbers and made it work at my exact price point and I couldn't have been more thrilled. We were done in 45 minutes with all paperwork and left with my beautiful new Jeep GC Altitude. Thank you Jason!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent experience

James Sheeley was a pleasure to work with. No pressure , nice chatting, and the deal was closed within an hour. We would definitely use and recommend Fullerton Ford and James in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

excelent

They are very honest I only go to this dealership for my cars,What ever make or model they sell that's what I get because I trust Dean and his whole team there :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

Thumbs up to Brian Gagliardi, who gave us perfect, courteous service! We were delighted to work with Brian and all the staff at this dealership! They made us feel welcome! They answered all of our questions from knowledge of the car we were interested in to the financing! Excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.