Skip to main content

Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

"best dealership"

highly approve of this dealer, my sales rep. denise was patient and helped me find the right car that fit my needs. very pleasant experience, yes i would return again for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very happy!

My sales rep made this an easy selection. We test drove 2 cars and I was sold on N the second. He listened to my needs and nailed it! He knew my budget and I was thrilled to come under it! His knowledge, patience and personality make him an asset to the dealership. My daughter will be going to him to purchase her car. I have no problem recommending the dealership but will definitely recommend Kyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

False Advertising

I was extremely dissappointed with my expereince at Fullerton. The location in summerville was not close to where I live. I called in advance to determine if the car I wanted to look at was on the lot and was told that the car was available. When I got there the salesperson looked up the car and said it was on the lot. We looked throughout the entire lot for about 20 minutes for the car only to find out that the car had been sold or moved off the lot. Most importantly the salesperson offered No apology or " lets maybe look at something else that you might be intererested in" - just "we don't have this car" and then he left.( He did say goodbye.) Then somebody actually had the audacity to call me later to ask if I found everything to be in good order during my experience at Fullerton. Summary - Bad inventory management, Poor Customer Service, Poor communications between the various departments at Fullerton ( Internet Sales / Customer Sales/ Inventory management)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

Purchasing experience was TOP NOTCH! Lou was great to work with and showed professionalism throughout the process. Lou and Scott treated me with respect and made me feel comfortable. Will definitely buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easiest Purchase Ever

Jason was extremely easy to deal with and the most honest car salesman I've ever had. He let me know when the best times for him were so that he can give full attention. He worked very hard to make the deal happen, and gave the best price throughout the area. I would highly recommend Jason for anyone purchasing any car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

highly reccoment Fullerton Jeep!

We went to Fullerton Jeep to look for a new car since our daughter purchased her Grand Cherokee from Lou last fall and was extremely satisfied. The sales people at Fullerton are pleasant and friendly and never pushy. Lou Rimblas listened to what type of vehicle I was looking for and quickly checked to see if he could find a leftover 2014 Grand Cherokee for me. A deal was struck and negotiating was a not the usual hard sell you get in many dealerships. With the help of both Lou and Scott Zedowski we signed on for a new car. Lou keep me updated on finding the vehicle since there was not one on their lot. Unfortunately the car he was trying to obtain was no longer available. Lou spend the rest of the day and even came in early the next morning to find the jeep I wanted. He located a car for me which was a new 2015 instead and it even had a CD player in it. I was thrilled. Lou Rimblas went above and beyond to get me my new car. I couldn't be happier. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

richard zeller

what a great experience working with Richard. he was so calm when I got nervous, and helped me in all ways. WHAT A SALESMAN. You are fortunate to have him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quality Dealership and support staff

This is my third experience at Fullerton. Our last two new vehicle purchases were with Jason Lucre and Scott Zedowski. No nonsense, extremely knowledgeable and are ther if you need them in the future. Highly recommend Fullerton for lease, purchase and maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great day to spend a Labor Day!

Kyle Johnson was a pleasure to work with. Kyle was on his way out the door for the evening when I stopped in to the dealership and he ended up spending well over an hour with me test driving the car, talking about its features and giving me an initial quote (which no one was able to beat). He was very low key during that initial meeting and emailed me the calculations. The following day i told him I had fallen in love with another color and he applied no pressure on me to rethink my decision. I ended up returning to Kyle after the other dealers were not as forthright about their prices and could not meet a price that was acceptable. Kyle knew his numbers and the calculations added up right the first time - no trying to sneak in hidden charges with incorrect calculations. Kyle also found me savings where he could. Likewise, Rob in finance found a very low interest rate that matched my expectations on the first try and they gave me a good deal on my trade in. I am recommending Kyle and Fullerton Auto to everyone I know who is in the market for a new vehicle - straightforward, low key and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks for all the help

Jason and Scott were tops to deal with. They worked hard to make the deal come together. I would highly recommend Fullerton, Jason and Scott to anyone looking for a new Ram truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.