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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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As luck would have it....

I came in for service on my 2013 Dodge Dart. While waiting, I walked the used car lot, and came across a 2011 Jeep Rubicon with. 9800 miles. It was equipped exactly as I wanted. 3 hours later I was driving it home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very Pleasant Experience

My wife and I came to Fullerton based upon a recommendation from a friend, and we couldn't be happier. We were looking for a 2015 Jeep Grand Cherokee. I have always dreaded stepping foot in car dealerships, but the Fullerton Jeep experience changed that. This is the first time I didn't feel like I was being stalked by a predator while at a dealership! Our salesman, Angelo Sargiotto, was very knowledgeable, professional, low pressure, and a true gentleman. Angelo knew all the details about the 2015 Jeeps, and there wasn't any question that he couldn't answer. I have never had such a pleasant experience purchasing a new vehicle in my 38 years of buying vehicles for myself and my business. We highly recommend Angelo and the Fullerton team! Thanks Angelo! Nick and Maria

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No Pressure

I was introduced to Angelo through a mutual friend and went to see him in regards to purchasing a new Ford Explorer. Angelo happens to work on the Chrysler side, but took the time to go out of his way to find me the Ford Explorer that I was looking for. He was super professional, very polite and friendly and extremely knowledgable in all areas of the vehicle. The sale was an easy process and I had the Explorer within a day. I would highly recommend Angelo and the Fullerton family of dealerships to anyone looking for a new car or truck. Thanks for such a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Will find you a vehicle to fit your budget!

I had a great experience with Fullerton. Everyone there was super friendly without being pushy. They were willing to show me all types of vehicles to fit my budget. Juan Munoz was great to work with. When I need another vehicle, I will definitely go back to Fullerton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Peace of Mind

I called Fullerton regarding a truck I saw newly advertised on the Fullerton website. I spoke with Denise. She was VERY helpful. She sent me all of the information I requested in a very timely manner. The next day the truck was waiting for us to be test driven when we arrived at the dealership. She was very friendly and knowledgeable. She has also helped us after the purchase. Tom Gandolfe was also very helpful, friendly and polite. Dean Tuccillo was the same. I prefer to have a root canal over negotiating a vehicle purchase. This team changed our view. We arrived a bundle of nerves and left with peace of mind. I would recommend Fullerton and I would purchase another vehicle from Denise. I actually hugged her when we left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Great car buying experience

Chuck was great to work with - answered all of our questions that we had. Super personable and helpful. Overall it was a pleasure to work with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

End of Day, Emergency Repair - Fantastic Experience

I was on my way to Pennsylvania when my truck broke down on Route 287. My serpentine belt busted. Fortunately, I was close to the Fullerton service center in Somerville, NJ. Even though it was the end of the day, Mary and Anthony were awesome in getting me on my way in less than an hour. My stressful situation was greatly eased by Fullerton's professional staff, quick service and reasonable rates. So glad my truck broke down close to Fullerton. I don't know what I would have done without them. Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Best experience buying a car ever!

This was the best experience I've ever had purchasing a car! Our sales representative Lou was extremely knowledgable and friendly and a real pleasure to deal with. He really took his time explaining the features of the car and let me know my options without ever being pushy. I am extremely happy with my purchase and would highly reccomend this dealership and especially Lou, to anyone looking for a great deal on a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Our sales representative, Denise made us feel very comfortable. She took her time with us and answered all of our questions. We will definitely recommend her to others. We absolutely love our Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience and Great Dealership

We have bought/Leased our past 3 Vehicles from Fullerton Dodge/Jeep as well as Fullerton Ford and found them always great to deal with, as well as the best price. They truly make our buying/leasing experinece wonderful. Our current salesman Richard Zeller went out of his way to help us find the right vehicle as well as assist us with getting our hard top, which was in storage for our vehicle we wereturning in back to the dealership. We highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.