Jacobs Mitsubishi

The staff were super friendly which made the appointment very welcoming. The atmosphere was great and comforting. Absolutely no pressure to buy any vehicles nor the add on packages they have to offer. The salesmen (Sergei and Ernesto) were professional with a kick of humor that made my appointment very much at ease. The manager, Ricardo, was awesome as well. He answered all my questions and made me feel assured I made the right decision purchasing a vehicle from them. I will most definitely buy another in the future from Jacobs Mitsubishi & Vinfast!

I can't say enough positive things about my experience dealing with Jacobs Mitsubishi, specifically Dustin and Ashley in the vehicle buying center. They were fair with the offer to purchase my vehicle, made the process fast and efficient for me while respecting my time, and followed through with everything they said they would do (I left some items in the vehicle and they retrieved them for me plus they paid off my loan quickly.) Dustin and Ashley are both extremely professional and knowledgeable. I would absolutely work with them again and will refer others. Thank you again Dustin and Ashley - you're both awesome and make a great team!! Deal with them in full confidence!

Salesman Brian Romay-Lopez was extremely helpful and knowledgeable, not pushy. Service dept did the work needed without pushback, and cheerfully provided all documentation needed for long term ownership

Salesman was excellent. very professional very helpful from start to finish and very knowledgeable on the product.

The sales staff was excellent to work with. Xavier answered all my questions to my satisfaction. He was there to greet me when I arrived and made me feel like family. Ernesto helped me with the transaction and handled the paperwork quickly.

Purchased a car in March, bank paid in full at time of purchase, and still no title received after move than 2 months so cannot register the car!

I was treated very nice when I went to this dealership. My saleswoman was Janet and she was very helpful with what I was looking for and was very knowledgeable. I would recommend this saleswoman to a family member or friend.

Everyone was outstanding. Great customer service and also gave us the best pricing and financing as possible. 10/10

Brian was full of positive energy and very helpful. The environment he created made us at ease. Give that man a raise.Taylor the finance guy was very thorough and helpful explaining the different programs available. Taylor was able to give us a better interest rate than the banks. It was by far the best car buying experience we have ever had.

I bought the VinFast V8 plus from Jacob’s Mitsubishi New Port Richey. The car from first day has issues makes noise at the rear wheels there front left window. It didn’t work and many issues at the screen. Also the suspension it’s so bad like you feel when is a little bum like a donkey Jacob from Mitsubishi has the worst service ever I was waiting about 40 days to check the car Venue the problems before I went there. I went Saturday. They supposed to fix my car and they left me without the car for four days. I called VinFast of US pick up the worst service ever. The agent said I don’t know because my manager is not here what you have to do with your transportation on Monday evening he called me and he said we can pay a a rental car for you, but if you understand, it was late because the next day evening, my son went there to take the car when we receive that. They didn’t fix the Spencer on interior wheels and also the door on the front who had issue it doesn’t open from inside. The worst dealer in the area.. Since October I took my car from them 1 day ago and the front window is not working again...Stay away from them...