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Jacobs Mitsubishi

(1,205 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Very simple process great team and beautiful selection of

Very simple process great team and beautiful selection of vehicles. They were quick to get me taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

So I am back!

So I am back!! I posted a bad review because my experience was really bad at the time. However since the dealership has made things some what right. I have to say the salesman Jason, He was awesome very honest and straight with me. Mike in finance was also amazing he did everything to help me and he is an amazing person . I would work a deal with these two anytime. I buy a car every 12 months and I have nothing but good things to say about them both. However what I have to say poorly is about the sales manager BO!!. So needless to say he stung me along for over a week but we finally came to a deal. I bought the Porsche and I love the car but here is the issue. Bo sold me a car with a key that does not work. I can not lock or unlock the car the Keyfob is a aftermarket key. He said take it to batteries plus they can reprogram it. The battery was dead so long the car no longer recognized the key. So I was told !! I did as he said and went there the next day nothing can be done it is a Porsche not a Toyota. They can not program it so I called almost every locksmith in the bay area and was told by each of them I had to go to Porsche the security on the key is too high and they don't want to risk it. So I took the car to Porsche to learn the key is not a Porsche key it is a ebay keyfob and it will never work I need a real Porsche key. so I text Bo all this information over 5 days ago and he has yet to say a word. So you might say well that's just a $100-200 key to replace well no. The key is $600 and has to be ordered from Germany. That will take a week then once the key gets in they have to program is and that is another $450-600. So after paying $70k for a car I can not lock the doors and I had to pay Porsche $1,100 for a new keyfob meanwhile Bo still has not reached out. So needless to say talk to Jason and deal with Mike but if Bo comes around just tell him to xxxx off because you are about to be told he can make a pile of crap into gold and trust me he can not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I highly reccomend Jacobs Mitsubishi and salesman

I highly reccomend Jacobs Mitsubishi and salesman Eduardo, Eduardo went over and above to insure the transaction went smoothly as i am in Indiana. I highly reccomend that potential customers see Eduardo. He is highly knowledgable, outstanding communication. I purchased my vehicle online and had it shipped to Indiana. I just cannot say enough good things about Eduardo and the team at Jacobs Mitsubishi. No question about it, i will buy my next car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Obi was awesome!

Obi was awesome! Quick and easy. Not the normal dealer issue. I will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We appreciate Nate and all he did to take care of us!

We appreciate Nate and all he did to take care of us! Very good service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Working with fillipo was a very nice experience.

Working with fillipo was a very nice experience. The dealership handles all matters very professional. I’m looking forward to close a deal with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great Experience!

Great Experience! Couldn’t make it any easier to buy a car. Great Selection of cars and trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car yesterday off of Jacob‘s Mitsubishi

I bought a car yesterday off of Jacob‘s Mitsubishi Michael, who is running the dealership as a very nice gentleman, and accommodated me with all of my needs. The salesman Mario is such a very nice gentleman. I can’t say enough for this dealership and the team players at Jacobs Mitsubishi, I highly recommend the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome!

Awesome!!! Great salesman and personality. Everything someone wants out of a dealership. Everyone was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Obi was very good and professional, service was quick and

Obi was very good and professional, service was quick and easy would recommend the dealership to everyone co

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. Please tell your friends.