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Jacobs Mitsubishi

(1,205 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Awesome experience

Awesome experience and great deal thanks to Ron the help us to find the perfect car. He treat us like family and was very helpful. Thank you Ron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!

Excellent experience Andrew helped us very well and sold us two cars Very helpful didn?t push us into buy some crazy expensive car will definitely come here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beautiful Convertible

My husband found a beautiful convertible for me on line at Auto Enterprise! We walked in to the sales location on Hwy US-19, New Port Richey, Fl. Ron walked right over to us and knew which car we were talking about. He showed the car to us and told us everything about the car! We took it for a ride and we bought the car on the spot! We will look forward to Ron as our salesman in the future along with our family and friends!! Thank you Ron and Auto Enterprise for your welcoming pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pete was Great

Pete was great! No pressure and found me the right car within my budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thumbs up

My daughter and I stop at many dealership this weekend look for a nice used car. Fabian Ramirez was awesome show us cars that would work for my budget. did show us what he want to sell like a couple other places we stop at down the road!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service

Awesome service and great follow up by sales associate Fabian Ramirez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Ron worked with me and my husband to get the vehicle we wanted. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great company

Great company would stop and but there again with no hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales people are confusing

I am very confused as to who my sales representative is. I can't seem to get my answers satisfied with them. They may be getting nice cars in. But, their online salesmanship leaves a lot to be desired. God forbid a sales person pick the PHONE UP and call for details. God forbid a sales person actually answer my emails with my car search specs. I am very serious about buying my next car. I don't want to waste my time with people that aren't going to do their job and locate the vehicle that matches my specs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jack thank you for your review. We have upgraded our internet department to be able to handle the volume of leads we are receiving everyday and now our follow up times are down to less than 5 minutes. We have experienced a lot of growing pains over the years and tried to make sure our employees are following up with people the same way we did when we first started out back in 2004. Please let us know if we can help in the future and I promise no one will waste your time.

MB E350

David was a great salesman. He was patient and flexible. Overall I had a great experience and drove away with the car I initially inquired about. Very professional dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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