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Jacobs Mitsubishi

(1,205 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Good spot to buy a car!

My husband and I went here on Sunday looking for a car after being turned down at a couple of "big " dealerships due to credit blemishes in the past. We were very up front and honest about our credit and Eddie Burke in sales along with Bo Rasoi in finance worked very hard to get us into a car that we were happy with. We took the car home but not before the outstanding detail department worked their magic. But Bob and Eddie weren't done with us. They worked until Tuesday to get us a lower finance rate. We are beyond happy. 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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a complete nightmare of lies and xxxxxxxx

I have never been lied to this much in my life with buying a car. Bo hiked the price of my car up by 3000.00 while Ron got me to pay a shipping company to pick up a car that they claimed was not ready 3 times!!!! I was charged a 2000.00 assurance fee by a company that clearly cannot keep their end of a bargain. Now I'm out of 2weeks of insurance, and still no car. I've called 50 times and still have not been able to speak to a general manager!!!! This is my first time ever dealing with a lot and these guys make me never wanna do this again!!!!! I regret ever dealing with these guys!!!!! Run away fast!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Awesome experience

We bought 2 vehicles in less than 2 weeks and dealt with Lexus, she was patient and showed us whatever vehicle we wanted to see and drive. We are very happy to say we have bought a 2011 Toyota Camry se and a Ford 2013 f150 Platinum. We love them both thank you for making it so easy and worth the drive from springhill...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just what I was looking for.

Just was I was looking for they had multiple cars I was looking for which was awesome because I was in between a Mustang, Camaro or a challenger. I ended up getting the challenger. They went above and beyond for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience was exceptional

My experience was exceptional from the time I walked in the door, right up to when I walked out with the keys to my brand new 2016 Lexus IS250 Fsport!! I went in with my own financing, so I didn't want to be bothered with all the "haggling" that you sometimes get from salesman, much to my surprise there was none, no pressure what so ever unlike my previous experience days before at a different dealerships. For me Auto Enterprise is family for life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brand new car

Auto enterprise is a great place to find a new car or truck we went many places and had bad experiences but at auto enterprise we were greeted right away the staff did everything they could for us and were able to get is in a new car same day definitely will be back for my next new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience

Had a good experience working with Richard. Not the typical high-pressure rush. Second car I've purchased here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place I've ever bought from great prices and rates

Top notch dealership from start to finish still following up to make sure everything is great saved 3000 dollars on the purchase with finance. Was in and out in no time even came with a warranty from the dealership that nobody is giving. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very Helpful

Its nice to finally meet a car salesman who seems to actually care. Ronald Caltagirone did a great job helping me to find the best vehicle fit for my needs. WTG Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very Helpful

I don't generally care for car dealers but I have to admit, Ronald Caltagirone was great to work with. He's helpful and not too pushy. He really seems to care about helping the the customer get what s/he wants.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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