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Jacobs Mitsubishi

(1,202 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Just got an awesome car from here.

Just got an awesome car from here. RJ, Pete, and Troy were very helpful. The whole team was quick and efficient and got me out the door in an hour. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Christiansoto11590, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Excellent dealership and very friendly staff

Mitchell was extremely friendly and helpful. They helped me get the best deal and were very easy to work with. I would highly recommend this dealership. They made sure to get the exact color and options I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Andriat16, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

My Jacobs Mitsubishi Experience

Thank you to Christian Rivera for making my Outlander Sport purchase an awesome experience. It was a fast and easy process and he was such a big help....always smiling and such an easy going guy! Thanks again, Rich S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rich S., we are very happy to have provided you with such a positive experience!

armada purchase

great job getting us the deal we wanted. thanks mitchell The team helped us get the financing we needed and made the process as painless as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your positive review about your recent experience with us!

My wife and I were in a auto accident.

My wife and I were in a auto accident. Our car was totaled. Started to shop on line and found what we were looking for on Jacobs Mitsubishi website. RJ contacted us. Arranged to bring the car to us for a test drive. Arranged financing that could be done from home. Had the car beautifully detailed and delivered to our home in Largo himself. I was left with a shattered pelvic from the accident. RJ, went above and beyond. Could not have done this without the support we received through this challenging time. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wiese78.jw, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

The staff at Jacobs was very responsive to my inquiry

The staff at Jacobs was very responsive to my inquiry about a car. I set up an appointment and was given great attention. Brandon worked with me and he was helpful and worked with me to get me into my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Directly related to Big Al and Troy, this was the best

Directly related to Big Al and Troy, this was the best auto purchase experience I've ever had! I would highly recommend Jacobs Mitsubishi and will return here when I need my next vehicle. Thank you gentlemen. It was a pleasure to meet you. Regards, Michelle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wavescalling, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Seriously one of the most pleasant and painless

Seriously one of the most pleasant and painless experiences I've had at a dealership. Ali really knew what he was doing helping find the right car for what I was looking for. The fair price made haggling a non-issue. Setting up financing and getting out the door was a breeze. These guys don't play the typical "games." It was a fair, straight forward, pleasant experience. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Micahaukscunas, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

I rarely, if ever, write reviews but the exceptional

I rarely, if ever, write reviews but the exceptional service I received from Ali and Jeremy deserves praise. From the first interaction to the delivery of my vehicle the process and communication was seamless. I never had to ask for an update—they kept me in the loop every step of the way. As an out of state buyer I was skeptical, but not anymore. I wasn’t asked to write a review I offered it! Buying a car can be daunting but not with Jacob’s Mitsubishi, Al, and Jeremy. I’m definitely going to them for my next vehicle which will be in the next year!! Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rogers373, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! We look forward to your next visit! Take care!

Staff are nice and professional.

Staff are nice and professional. Very happy with my purchase good value. Manny was super kind and helpful through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!