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Jacobs Mitsubishi

(1,202 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Debra and the team at Jacobs were great to work with.

Debra and the team at Jacobs were great to work with. I purchased my car remotely from them and they made the process as easy as it could be. The car arrived and looked even better than the pictures thanks to their great detailing team at Jacobs as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Blake B, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! Thank you so much again for your feedback! We hope you have a great day!

Deb Sousa was My sales rep, she found me the perfect car.

Deb Sousa was My sales rep, she found me the perfect car. Everyone in the dealership was friendly, Kind and patient. I will recommend your dealership to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Vales43, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great car buying

Great experience buying my car from Jacobs, they made me feel welcomed and easy from the very first contact while other dealerships just wanted a sale. I will definitely be recommending Jacobs to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Amazing customer service and willingness to help their

Amazing customer service and willingness to help their customer in any possible way they can!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Recent Purchase

10 out of 10. Smooth sale from start to finish. Good follow up prior to and post sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tim Simpson, we are very happy to have provided you with such a positive experience!

No hassle and we had a fun time

No hassle and we had a fun time. They have a lot of cool cars in their showroom so my kids were having the times of their lives. So much so that they didn't want to leave. All of the staff were very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Wish I had never come here

Poor service would not return and would not recommend to anyone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rachel Barkley, we regret to hear that you are displeased with your recent experience with us.

Jacobs Mitsubishi in Newport Richey

The salesmen Christian was very thorough with explaining features and vehicle, The Finance Manager Troy explained all finance paperwork to us and was very quick with the process. Everyone at the dealership was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deanna Assenza, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Was in and out of the dealership so fast, loved

Was in and out of the dealership so fast, loved everything about this place. Great experience for sure. Mitchell was very helpful and quick about everything so I did not have to wait at all. Awesome place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Southdrilling, we are very happy to have provided you with such a positive experience!

RJ was super nice and friendly made car buying easy he

RJ was super nice and friendly made car buying easy he even bought my son lunch because to keep him quiet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cambarkfire4, we are glad we could help!