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Jacobs Mitsubishi

(1,202 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Thank you Juan Gonzales, you gave a very good service and

Thank you Juan Gonzales, you gave a very good service and helped me to be able to get out in a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Want gas in your car at time of purchase? Not here

NEVER AGAIN!!! AVOID!!! What a bunch of liars!!! Beware of Dezirae, Sandy and Brandon. Sandy will just blow smoke up your butt continuously and tell you what a great deal you are getting!!! What a bunch of BS - she is full of it. Then you got Dezirae who is just a nasty person and doesn't even want to speak with you, but she knows she has too. Get her on the phone and she can't wait to hang up. And she is supposed to be a manager??? Nice example she sets for sure. Then you got Brandon the sales guy. Good ol' Brandon! Brandon is an example of why every day people HATE used car sales people. What a liar - will tell you anything. And after every sentence and phrase he will call you "BRO". I ain't your bro!!! Learn how to speak and write to your potential customers. Don't expect any gas in the vehicle you buy from them either. My car arrived EMPTY. No gas - none. I am 66 years old and every car I have bought in the last 40 years has come with a full tank of gas. Not at Jacob's Mitsubishi! And after you complain, Brandon will say how sorry he is and offer you a $100 gift card that you will never receive!!! FIND YOUR CAR ELSEWHERE!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick D, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (727) 944-2886 to discuss this further.

El sr.

El sr.jose gonzalez me atendió y fue muy amable y contesto todas mis preguntas. Gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Minguigarcia! We're so happy we were able to help you out!

Consumer response

Gracias estoy chequeando varias ofertas.

RJ is the Mac daddy of used cars !

RJ is the Mac daddy of used cars !! There’s no deal he can’t make, no deal he can’t beat, and no customer is left unsatisfied!!!! Seriously this guy is pleasure to work with , I told him exactly what I wanted and he got it for me no messing around, no hours and headache sitting at a desk! Thanks RJ you really are the best !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Floofy24, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Thank you so much Domingo Hernandez and Jacob's

Thank you so much Domingo Hernandez and Jacob's mitsubishi for the great experience and accomplishing my goal I'm enjoying my new Corvette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

I purchased my vehicle via phone and email.

I purchased my vehicle via phone and email. Juan and Jeremy made everything easy and the vehicle was ready when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kevin, we're glad to hear you enjoyed your visit.

Christian was very friendly and helpful.

Christian was very friendly and helpful. He went above and beyond into finding me the right vehicle that fits my needs! I couldn’t be more happy with my purchase. I will be recommending this dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jones067, we are so happy to read such a great review about Jacobs Mitsubishi!

They work very hard to get you in the car thats right for

They work very hard to get you in the car thats right for you. Thank you Christian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you

Gracias A Domingo por ser creyente cuando nadie quería

Gracias A Domingo por ser creyente cuando nadie quería ayudarme. Hizo mi sueño realidad. 2022 Mitsubishi Outlander Sport Gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dechezabal2022, we're happy to hear you had such a positive experience with our team!

Estubo bien la atención, solo un poco de demora a la

Estubo bien la atención, solo un poco de demora a la hora de hacer los documentos.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gracias!