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Jacobs Mitsubishi

(1,206 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Andrew Kelley was great to work with, made it an easy

Andrew Kelley was great to work with, made it an easy process to find the right vehicle, go see andrew for a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr.niceguy, your wonderful feedback and rating mean a lot to us.

I worked with Andrew, he helped my grandma buy a car.

I worked with Andrew, he helped my grandma buy a car. He was extremely helpful in the process, and showed my grandparents how to work all the features. Will go to him when it’s my time to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Martinrdeal, we are glad we could help!

Rj is awesome and very patient!

Rj is awesome and very patient! All the people there were very friendly… Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jnb5980, your satisfaction is our top priority.

We purchased used car .

We purchased used car .Did not make even one payment .Car got issues turning to one side .After contacting authorized dealer we can not do aliment -safety issues. Contacted Jacobs Mitsubishi management and I am disappointment with respond .You on your own. Be aware potential costumers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Walk in to Jacobs Mitsubishi today rode out with a brand

Walk in to Jacobs Mitsubishi today rode out with a brand new 2022. Let me tell you those guys don’t care if you are black, white, yellow, red ,orange pink, or brown they can get you in a nice vehicle. I have to thank personally Brandon, Troy and Jeremy for helping a brother out! Especially Brandon very nice guy, in nice tattoos too lol, but seriously, they help me in wife out alot thanks guys in I’m glad to leave this review!!! Peace!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dillang813, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jacobs Mitsubishi.

Friendly and attentive team.

Friendly and attentive team. AL took good care of us with the purchasing of both of our vehicles! I have been to several different dealerships and this is best one so far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tony_dimis, we're happy you found our staff to be so supportive during your experience here at Jacobs Mitsubishi.

These guys from the quickness of answering the phone to

These guys from the quickness of answering the phone to the updates and the eagerness from sales and financing to make it happen are top notch. Brandon, Elizabeth and Troy are amazing. They made the experience as easy as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jereme12, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

great dealership and sales person Andy sanchez was a...

great dealership and sales person Andy sanchez was a pleasure to deal with I love my new ride thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mtherres42, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Jacobs Mitsubishi

Everyone was very helpful, knowledgeable and kind.

Everyone was very helpful, knowledgeable and kind. They worked swiftly to make sure everything was completed in timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

They're an easy place to deal with.

They're an easy place to deal with. My salesman Pavel was upfront with me and kept in contact until we could make a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keith, we are so happy to read such a great review about Jacobs Mitsubishi!