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Jacobs Mitsubishi

(1,206 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Excellent service & beautiful vehicle

Big Al was wonderful to work with. It was an overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great experience salesman was friendly and helpful car...

Great experience salesman was friendly and helpful car was detailed and the finance department was really good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Djnj456, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

If you want the best deal in town go, see Big Al at...

If you want the best deal in town go, see Big Al at Jacobs Mitsubishi!! They defiantly want to earn your business. And their finance team can beat anyone's rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lcmorlock! We're so happy we were able to help you out!

Thank you for your knowledge, and your honesty..I would,...

Thank you for your knowledge, and your honesty..I would, and have, recommended you to others..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Linda53powers, we are very happy to have provided you with such a positive experience!

I came in to purchase a vehicle that was a little bit out...

I came in to purchase a vehicle that was a little bit out of my price range and Big Al was able to work me a deal that I could afford. He was polite, honest and up front and was a pleasure to work with. I will definitely come back here when I am ready to buy my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Clproctor43! We're so happy we were able to help you out!

Mr. BMW”Over the course of 45+ days, RJ stuck with me...

Mr. BMW” Over the course of 45+ days, RJ stuck with me and went above and beyond to work with me through some personal obstacles. He helped me get things sorted out, ULTIMATELY landing me in my BMW Coupe that I absolutely love. Thanks to Troy in the finance department too. These guys are the BEST. I will NEVER go anywhere else.  I’ve been buying cars for almost 40 years now, and I’ve FINALLY, FINALLY found my “go-to car guys”. Love you guys, see you again soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mr Bmw, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Happy owner of a rare and beautiful Aston Martin specimen...

Happy owner of a rare and beautiful Aston Martin specimen thanks to the team of Jacob Mitsubishi, especially my A1 salesman RJ and financial specialist Jeremy , they both went above and beyond to make my dream come true, as an avidly car enthusiast and car collector I know the importance of starting any car deal the right way and that can only be attained when you find a combination of good service , expertise , professionalism and knowledgeable people all in one place working as a team , it’s been the fastest and enjoyable adquisición of a vehicle in my years collecting cars , can’t thank enough to you guys and the whole team behind scenes at Jacob Mitsubishi that made possible the addition of this jewel to my garage , I’ll definitely come back for more toys in the years to come , stay in touch J López

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jlopezdoc, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! We can't wait to see you again, have a great day.

I had the best sales person in the world! All staff I...

I had the best sales person in the world! All staff I interacted with via phone was very friendly and a pleasure to talk too! Would love to meet them in person! All questions were answered promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Emeredith364, we're happy to hear you had such a positive experience with our team!

Our salesman RJ is extremely friendly and helpful. He...

Our salesman RJ is extremely friendly and helpful. He went above and beyond to meet our expectations with our purchase. Troy, our finance specialist made things clear, simple and easy. We will definitely be going to see them for our next vehicle. We will also be recommending all of my friends, neighbors and family to take the drive up to New Port Richey to see these guys when they need anything auto-related. WELL WORTH IT! Thanks again to RJ & TROY and the Jacobs Mitsubishi Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

When I first came to the dealership I had no idea what I...

When I first came to the dealership I had no idea what I wanted. Pavel was already busy and stopped doing what he was doing to assist me. The whole staff is to be commended for their hard work and dedication. I would definitely buy from this dealership again in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gordy72, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!