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Jacobs Mitsubishi

(1,206 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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RJ helped me out tremendously.

RJ helped me out tremendously. He was fast a responding, got me the best deal and made the process much easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Spolish, we are so happy to read such a great review about Jacobs Mitsubishi!

It's an understatement to day they go above and beyond

It's an understatement to day they go above and beyond for you. Everyone I dealt woth there was a pleasure to work with. Best experience I've had buying a car to date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

We had an outstanding car buying experience here at...

We had an outstanding car buying experience here at Jacobs Mitsubishi, we worked with a salesman by the name of Big Al and he did everything right and went the extra mile to get us in a car that we truly wanted. 10/10 would recommend this dealership to anyone who is looking to get a good deal on a car and not spend all day at one dealership. They treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Maxiegian, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Big Al was fantastic! I had looked at a few cars with...

Big Al was fantastic! I had looked at a few cars with him a couple of months back but was not ready to make a purchase. I let him know what I was looking for, he kept in touch, and when a vehicle came in that matched what I wanted he called me and we did the deal! Excellent personalized customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ed B, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

My family and I went there to trade our Kia Sorento for a...

My family and I went there to trade our Kia Sorento for a Mitsubishi Outlander. We were in and out in about 2 hours. It was truly a pleasure doing business with Jacobs Mitsubishi and Ali Jaffer was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rafael.beauchamp, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

One of the best car dealerships I have ever been to and I...

One of the best car dealerships I have ever been to and I definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fstewart00, we are glad we could help! We can't wait to see you again, have a great day.

Showed up to look at an ATS-V coupe in the morning...

Showed up to look at an ATS-V coupe in the morning because RJ said he could get me a great deal, pay off my trade- in and get me a loan on the Caddy. Definitely a long shot, but HOLY CR*P HE ACTUALLY MADE IT HAPPEN. RJ, and another dude Troy behind the scenes who RJ kept calling his Numbers Wizard actually pulled it off! I’m stunned that I’m about to pick it up and drive it home rn!! It’s my family’s 3rd vehicle from these guys in the last year. We will never ever ever go buy another anything from anyone else. Thanks guys!🔥🔥🔥🔥🔥🤩🤩🤩😒😎😎😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gameing343, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Clean, fast, Friendly, excellent service, excellent...

Clean, fast, Friendly, excellent service, excellent staff, excellent treatment, Nice cars, Ali the best vendor. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Neztor92, your satisfaction is our top priority.

Best car I?ve ever owned!

Found these guys Online and got myself a 4 hour travel to get our family new Outlander. Why did I take the trip? Because RJ cooper went above and beyond to make the deal happens. Great customer service. Professional and easy to work with. 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angel Aumaitre, we are glad we could help!

Thank you to Andrew and Jeremy any owner for helping me...

Thank you to Andrew and Jeremy any owner for helping me get this car they did a really great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tiffanie Lempfert, we are very happy to have provided you with such a positive experience!