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Jacobs Mitsubishi

(1,203 reviews)
Visit Jacobs Mitsubishi
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Big Al was fantastic! I had looked at a few cars with...

Big Al was fantastic! I had looked at a few cars with him a couple of months back but was not ready to make a purchase. I let him know what I was looking for, he kept in touch, and when a vehicle came in that matched what I wanted he called me and we did the deal! Excellent personalized customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ed B, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

My family and I went there to trade our Kia Sorento for a...

My family and I went there to trade our Kia Sorento for a Mitsubishi Outlander. We were in and out in about 2 hours. It was truly a pleasure doing business with Jacobs Mitsubishi and Ali Jaffer was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rafael.beauchamp, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

One of the best car dealerships I have ever been to and I...

One of the best car dealerships I have ever been to and I definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fstewart00, we are glad we could help! We can't wait to see you again, have a great day.

Showed up to look at an ATS-V coupe in the morning...

Showed up to look at an ATS-V coupe in the morning because RJ said he could get me a great deal, pay off my trade- in and get me a loan on the Caddy. Definitely a long shot, but HOLY CR*P HE ACTUALLY MADE IT HAPPEN. RJ, and another dude Troy behind the scenes who RJ kept calling his Numbers Wizard actually pulled it off! I’m stunned that I’m about to pick it up and drive it home rn!! It’s my family’s 3rd vehicle from these guys in the last year. We will never ever ever go buy another anything from anyone else. Thanks guys!🔥🔥🔥🔥🔥🤩🤩🤩😒😎😎😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gameing343, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Clean, fast, Friendly, excellent service, excellent...

Clean, fast, Friendly, excellent service, excellent staff, excellent treatment, Nice cars, Ali the best vendor. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Neztor92, your satisfaction is our top priority.

Best car I?ve ever owned!

Found these guys Online and got myself a 4 hour travel to get our family new Outlander. Why did I take the trip? Because RJ cooper went above and beyond to make the deal happens. Great customer service. Professional and easy to work with. 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angel Aumaitre, we are glad we could help!

Thank you to Andrew and Jeremy any owner for helping me...

Thank you to Andrew and Jeremy any owner for helping me get this car they did a really great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tiffanie Lempfert, we are very happy to have provided you with such a positive experience!

Everyone was friendly & although they r under...

Everyone was friendly & although they r under construction we were guide directly to Big Al. The 2 model cars were parked next to each and he asked us to if either one was to our likes. We ended up trading in our beautiful car For a sports car. They made it easy n simple, we were pre- approved from own bank but with our permission they offered to search for another financial company and found us a whole 1.3% percent lower interest rate saving us a some $$$$. Excellent service and plenty of cars to chose from . Thank you Big Al for the awesome service. The car is awesome @ great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Very helpful and attentive. He did not pressure me into...

Very helpful and attentive. He did not pressure me into the sale. Worked hard to get the deal I wanted. Would definitely recommend him and Jacobs Mitsubishi to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gloria4cars, we are very happy we could provide you with a positive experience!

Super great experience buying my car here!! Ask for Juan...

Super great experience buying my car here!! Ask for Juan Gonzalez for fast service and the best deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alana, your wonderful feedback and rating mean a lot to us.