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Jacobs Mitsubishi

(1,203 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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RJ Cooper made everything simple and easy from start to...

RJ Cooper made everything simple and easy from start to finish. Never thought a long distance purchase could be done so efficiently. He was accurate and totally honest about the car when he sent videos and descriptions of it. When it arrived it was actually better than we had anticipated! Thanks again RJ and staff, we will definitely reach out for our next collector car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Fast friendly and extremely easy from start to finish. My...

Fast friendly and extremely easy from start to finish. My sales guy RJ Cooper was the easiest person to get along with too. What a positive experience, left with my new car! So exciting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roch-cha-cha, we are so happy to read such a great review about Jacobs Mitsubishi!

Found these guys Online and got myself a 4 hour travel to...

Found these guys Online and got myself a 4 hour travel to get our family new Outlander. Why did I take the trip? Because RJ cooper was above and beyond to make the deal happens. Great customer service. Professional and easy to work with. 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leonardo Aumaitre, we are very happy we could provide you with a positive experience!

Great experience buying a used car for my son.Our...

Great experience buying a used car for my son. Our salesman Andy Sanchez we an pleasure to deal with and was very patient with us during negotiation to get us where we needed to be to purchase the used Corvette we bought. Andy was very friendly and courteous through out whole process. Thanks again my son is loving his new car and they worked with us to make it happen..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Irdwelder, we appreciate you taking the time to leave us this feedback.

Consumer response

Thank you for being an honest dealer!!

I appreciate my man RJ (sales associate) for the 5-star...

I appreciate my man RJ (sales associate) for the 5-star customer service he gave me! I was well taken care of, he definitely made sure I get everything I requested, he works so hard just to make sure your happy 100% and it’s genuine! He has lots of patience which I truly appreciate especially because it wasn’t easy sometimes & will go above and beyond to get you into the car you want. There where some challenges and he handled it in a professional manner and seemed like he really care. 👍🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Stef, your wonderful feedback and rating mean a lot to us.

Excellent Service

Thanks for everything you guys did for me, my car was fixed properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Jacobs

No pressure or stress in the buying process. The service is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David Bauknight, we're happy to hear you had such a positive experience with our team!

Excellent service & beautiful vehicle

Big Al was wonderful to work with. It was an overall great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great experience salesman was friendly and helpful car...

Great experience salesman was friendly and helpful car was detailed and the finance department was really good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Djnj456, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

If you want the best deal in town go, see Big Al at...

If you want the best deal in town go, see Big Al at Jacobs Mitsubishi!! They defiantly want to earn your business. And their finance team can beat anyone's rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lcmorlock! We're so happy we were able to help you out!