Reviews
Major league professionals
I ALWAYS ENJOY MY VISITS TO HERB CHAMBERS IN LYNNFIELD BECAUSE I'M TREATED LIKE AN ADULT AND USUALLY LEARN SOMETHING NEW ABOUT MY CAR! MIKE AND PAUL ARE TRUE PROFESSIONALS! AND YOU KNOW WHAT? I DIDN'T GET EITHER OF MY CADILLACS FROM HERB CHAMBERS BUT BECAUSE OF THE WAY I'M TREATED, THERE'S NO DOUBT WHERE I'LL GET THE NEXT ONES.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave this positive feedback for us. I've shared your kind words with my entire team here. Thank you for your business, and we look forward to being able to assist you again in the future! Jim Klimas, General Manager
Customer service
Great all-around customer service. I've used the dealership exclusively for all of my scheduled maintenance repairs since purchasing my vehicle from the dealership 4 years ago.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and we look forward to serving your automotive needs in the future. Best, Jim Klimas, General Manager
Dr. Justin Fox
Mike in service and repairs is the best. Always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Dr. Fox! Please let us know if we can do anything to further assist you with any of your automotive needs! Best, Jim Klimas, General Manager
Great service + very accommodative.
Very Professional & sevice staff knew what to do.Very efficient. Thanks Chandrakant Patel
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Chandrakant! We appreciate your wonderful recommendation and look forward to serving your automotive needs for many more years to come. Kind Regards, Jim Klimas, General Manager
Great Service and done in a timely manner.
The service was great, very courteous from everyone I came in contact with while I was waiting. Great atmosphere and comfortable seating. Probably the best dealership I have contacted over my many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James, so much for sharing your superb opinion about us. We value your business and we look forward to your next visit! Kind Regards, Jim Klimas, General Manager
Herb Chambers Cadillac
From the time I walked in to make an appointment until the job was done, I was treated very professionally and courteously. I loved the complimentary wash and vac, as well as the bottled water left in my cupholders. The waiting room felt like home, with TV, refreshments and newspapers. The staff in the service department treated me as if I was a celebrity. Definitely a "class act"!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Arnold! We strive to provide all of our guests with an excellent customer experience and I'm so happy to know we were able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs in the future. Best, Jim Klimas, General Manager
Great experience
The buying experience was simple and a pleasure. Everyone was friendly and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I sincerely appreciate you posting such kind words regarding your experience with us! Thank you and we look forward to serving all of your automotive needs in the future. Sincerely, Jim Klimas, General Manager
Excellent Service!
I cannot say enough about the service at Herb Chambers Cadillac in Lynnfield. Michael Anagnos and his team do a tremendous job and treat you as though you are their only customer. They are friendly and do a thorough job. Thank you Michael for your great work! I wouldn't take my car anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right service decision. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager
Continuous excellent service.
As usual, the service continues to be an A+. A good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bob, for your business and we look forward to serving your automotive needs again in the future. Sincerely, Jim Klimas, General Manager
Great service!
Always a pleasure! Service department is always on the mark. I leave after a service appointment, and always share the experience. It is difficult to provide such a high level of service...consistently. I will go out of my way to buy/lease from Herb Chambers in the future, hoping they have the vehicle I want, just as a result of their phenonomal service department. I'm guessing that's their goal....mission accomplished!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Janice, for taking the time to recognize our Service Department. We're so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager