Reviews
Great Service
I brought my cts in for service and had a great experience. The staff in the service department was courteous and had an air of really wanting to be there on a Saturday afternoon. Makes me look forward to my next car service. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, David, for taking the time to share your experience with us. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
Excellent experience
Listened to every question/concern and addressed each one. We did not feel rushed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jim Klimas, General Manager
Always a pleasant trip for service.
Always a pleasant trip to Herb Chambers Cadillac of Lynnfield. I didn't buy my car there, but rather moved to the area from out of state, and they couldn't have taken better care of me on each trip.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the Herb Chambers family! Please let us know if there is anything else we can help with. Best, Jim Klimas, General Manager
great service
They were fast and reliable . They did a great job with my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Anthony, and we look forward to the opportunity to serve your automotive needs again in the future. Best, Jim Klimas, General Manager
Car service
Michael (service manager) was great to deal with, very courteous and professional from the time I drove in with my vehicle for service. Thoroughly went over my vehicle to ensure any issues other then what I asked to cover would be diagnosed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Robert, for taking the time to share your experience. We're thrilled that you enjoyed working with Michael, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jim Klimas, General Manager
Bill is great person reasonble price Quick service
Bill is great man. They explained to me everything. Reasonable price quick service. Very friendly people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Great service!
March 18, 2015 was my first visit to Herb Chamber's Service Department in Lynnfield for an oil change. I was impressed with the professionalism and courtesy given to me by Michael the Service Manager and Sal. I was graciously welcomed by Sal when I entered the Bay. I would definitely return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Maria, for taking the time to share your experience with us. On behalf of our entire team here in Lynnfield, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager
Sales Associate
The gentleman was very polite and professional and I was in and out in no time. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janice, It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jim Klimas, General Manager
All star service
Great service department looking forward to my next purchase here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jason. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Great Experience!!!
Stephen Chiavelli was great to work with! He was very helpful, knowledge and friendly. We bought a 2012 SRX and have no regrets. When we are ready to upgrade Ill certainly be looking for Stephen! He helped make our experience a very pleasant one! Would strongly recommend Cadillac of Lynnfield to anyone looking for a smooth transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your encouraging words and kind recommendation. At Herb Chambers Cadillac of Lynnfield, we take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager