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Herb Chambers Lexus of Hingham

(3,085 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(3,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Hingham from DealerRater.

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Amazing experience as always at Lexus of Hingham.

Amazing experience as always at Lexus of Hingham. Tom is great and the staff is very helpful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Tom and the Herb Chambers Lexus of Hingham team were great to work with. Thank you for your kind words!

My husband and I have purchased many cars over the years,

My husband and I have purchased many cars over the years, Afif is by far the easiest and most knowledgeable person to work with. It’s clear his passion is the car industry and it most definitely shows, he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. We feel he always has our best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Afif to purchase your next vehicle!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Stephani, we're so glad to know that you and your husband had a great experience with Afif at Herb Chambers Lexus of Hingham. We appreciate the recommendation! Enjoy your new vehicle!

This was my first time at the service dept.

This was my first time at the service dept..kind, courteous, and a great experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Herb Chambers Lexus of Hingham! We are thrilled to hear you had a great first experience.

Mark Hausman is awesome!

Mark Hausman is awesome! Very professional and patient answering our questions. his support staff outstanding. Mark took the time to explain the many features of this car and paid attention to the details with our questions until we were comfortable.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Mark and our team at Herb Chambers Lexus of Hingham were able to assist you effectively! We always aim for a thorough, patient approach when answering questions. Thanks for the review!

They were very nice as I pulled in and greeted me

They were very nice as I pulled in and greeted me immediately. My advisor took me right away.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are happy to hear your service visit went smoothly.

Very professional, organized, efficient.

Very professional, organized, efficient. Most important the representatives are also very customer oriented and pleasant to work with.

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  • Overall experience 5.0
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Dealer response

Wilwhonancy, we're delighted to know you found our team at Herb Chambers Lexus of Hingham professional and customer-oriented. Thanks for sharing your experience!

Caren was amazing!

Caren was amazing! No complaints for my first buying experience. They made everything quick, painless, and easy.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sophie, we're delighted to know that Caren and our team at Herb Chambers Lexus of Hingham made your first buying experience a breeze. Thanks for sharing!

Professional, efficent and personable staff.

Professional, efficent and personable staff. Saeed was knowledgeable , available and really went above and beyond!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Saeed and our team at Herb Chambers Lexus of Hingham provided you with a top-notch experience. Thanks for the review!

The service provided by Herb Chambers is outstanding.

The service provided by Herb Chambers is outstanding. Tom is very efficient and he takes the time to answer questions and explain everything in great detail making me confident that the work will be done right. Sending a video while the vehicle is being worked on is a great touch. My husband and I purchased both of our Lexus’ at a different dealership but choose to have them serviced at Herb Chambers in Hingham. We will be in the market for a new Lexus next year and we will trust Herb Chambers with the sale. Thank you!

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  • Overall experience 5.0
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Dealer response

We're so happy to know that you've had such a positive experience with Tom and our team at Herb Chambers Lexus of Hingham. We strive for efficiency and transparency, so it's great to see we hit the mark! Looking forward to assisting you when it comes time for your new Lexus purchase next year!

Had my first service with my first Lexus today!

Had my first service with my first Lexus today! I was blown away by how seamless the process was. I opted for the concierge option since I do live a distance from the dealership. Communication exceeded expectations. Texting made it super easy to coordinate. Loaner was amazing and my car came back pristine. Just more validation as to why I will be a Lexus owner for life ( prior MB driver)

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're delighted to know your first service experience with us at Herb Chambers Lexus of Hingham was a seamless one! We strive for excellent communication and we're glad the concierge option worked well for you. Enjoy driving your pristine Lexus, and thank you so much for choosing us!