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Herb Chambers Lexus of Hingham

(3,210 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(3,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Hingham from DealerRater.

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I have found the service team to be professional,

I have found the service team to be professional, customer focused and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ldamon2001, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham!

It was very nice dealing with Caren.

It was very nice dealing with Caren. She made it fast and easy. Thank you Caren

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you, Mike!

Great people that make everything easy.

Great people that make everything easy. I get all my services done here and will continue to !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sara, it was our pleasure to assist you. Thank you from all of us here at Herb Chambers Lexus of Hingham!

There was confusion about my scheduled service date and

There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jcnenagh, we're glad to hear Tom and the team at Herb Chambers Lexus of Hingham could accommodate you despite the scheduling mix-up. Thanks for sharing your experience!

Best experience I’ve ever had buying a car!

Best experience I’ve ever had buying a car! Mike Sarkis is great and very professional and knowledgeable. I’m telling everyone I know to go and see him. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike provided you with such a great experience at Herb Chambers Lexus of Hingham! Thanks for recommending us, and we appreciate your support. Enjoy your new car!

Good job as usual.

Good job as usual. In and out in a reasonable amount of time. Thank you.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review of Herb Chambers Lexus of Hingham!

Always great service.

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

I had 3 months with the car and ever since that

I had 3 months with the car and ever since that everything is perfect if u want good service go to them perfect and kind people I love it

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that everything has been perfect with your car and that our team at Herb Chambers Lexus of Hingham provided excellent service. Enjoy driving, and we appreciate the love!

Very courteous and professional service provided on our

Very courteous and professional service provided on our Lexus suv. All pertinent information was provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear our team at Herb Chambers Lexus of Hingham provided courteous and professional service on your SUV. We appreciate the feedback!

Clean, modern, comfortable facility.

Clean, modern, comfortable facility. Coffee, water, snacks available for all customers. Sales staff personable and look to accomodate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed the amenities and service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience - see you next time!