Reviews
Write a reviewGreat experience!
I absolutely hate buying cars from dealers--new or used. But, these guys really are great, and the process was easy and friendly. The car is fabulous and the price was absolutely fair. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words mean a lot to us. At Auto Collection of Murfreesboro, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Warm regards, Hans Niknejad| Owner
Best Customer Service, EVER! Hands down!
A little history about myself, I've been buying cars since 1986. I know and understand the car buying process. I've dealt with many dealers in the past. When I say that driving 4.5 hours to Auto Collection to buy a car might seem strange to some, call it "Divine Intervention". When I found the car I liked at Auto Collection (a one owner G37x AWD with less than 20,000 miles), I decided to read the reviews, not ever believing or placing my decision on reviews because I know that sometimes they are generated internally, but these reviews were answered by the dealership. I knew that they were honest. So, I ventured on to Auto Collection to look at the car. Not for myself, but for my daughter, who is an attorney that was somewhat skeptical of my reason for picking this dealership. We decided to meet at the location. I set up an appointment for my daughter and I to meet with Haun. When we arrived, we were welcomed with open arms and they were already prepared for us to see and test drive the car. There was never any pressure to buy the car. Conversation was car and general. We felt like we were buying a car from family. They took care of all our concerns about the car, never wavering or making us feel uncomfortable. I'm not saying that they will commit business suicide to make a deal, but they'll come mighty close. I can't wait until my son graduates from Vanderbilt so that I can take him to this dealership to experience this excellent customer service. If you're looking for a car and you believe in "old time customer service", this is the dealership for you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the Auto Collection family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Hans Niknejad| Owner
Great Dealership
I just purchased my car from Auto Collection of Murfreesboro over the weekend. They are such a great group of people to work with. There was absolutely no sales pressure, and no pushy employees. Once I decided to purchase the car, everything was handled quickly and smoothly. The car was washed and ready for me when I arrived. If I ever buy another car, I will definitely buy from AC. (I'm not sure I will ever buy another car, though, because I absolutely LOVE my Mustang!!) :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this review, Jenifer! We really appreciate you leaving us your feedback. It's great to know that we could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your Mustang. If you need anything else in the future please feel free to come back and visit us any time! We look forward to working with you again down the road! Hans Niknejad| Owner
Great place to purchase a pre owned car
I came in on Sunday because a buddy of mine mentioned auto collection of Murfreesboro when I was talking about purchasing a preowned vehicle The only thing I knew when I arrived is that I was looking for a four-wheel-drive truck When I got there they had a variety of selections with many features I test drove about four of them and finally made a decision The company provide a car faxes for all of the vehicles in all of them were great Carfax reports I ended up purchasing a 2013 Dodge Ram. After the purchase we had a issue with the tire a few days later but they were very helpful and replacing it with no repercussions Hans and the other employees there at the dealership have done a great job and I will be returning to them in the future for all of my purchases
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brian, thank you for your feedback! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. All of us at Auto Collection of Murfreesboro await your return. Please let us know how we may be able to help next! Hans Niknejad| Owner
Amazing experience - a no pressure no hassle
When I first arrived to the lot I was greeted by a very friendly sales person. I wasn't sure what I wanted to purchase so they should be around a lot and I was very surprised that their prices were pretty much unbeatable. I had been looking for cars for a week and one of my friends recommended them to me so that's why I made the drive from Nashville to Murphreesboro This was an exceptional car buying experience I felt no pressure at any point in the customer service was incredible I wasn't sure what bank would approve me but they found everything perfect for myself and my husband They got the right banks and everything on hand for most people to get financed. I promise if you buy a car they are you will find quickly that there is no one else better especially in the state of Tennessee. It was a very positive atmosphere and I will be returning to buy my grandson a car next year. Would recommend this car dealership to anybody
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda! Thank you for the nice review and for traveling to Auto Collection of Murfreesboro from quite a distance to do your business. We will continue to offer exceptional car buying experience to each and every customer we come in contact with. Thank you again and we look forward to your next visit! Take care. Hans Niknejad| Owner
Best pre- owned car Dealership in Tennessee
I never write reviews but for this buying experience I have ever have. The staff was amazing, efficient, honest kind and they have the best deals around. I would recommend anyone to Auto Collection. To me it could not get any better in s car purchasing situation
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sarah, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Auto Collection of Murfreesboro team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Hans Niknejad| Owner
Experience Couldn't Have Been More Perfect!
From start to finish the whole experience was absolutely amazing! Never have I felt so comfortable and relaxed while shopping for a car! Every single one of the staff members are kind and helpful and never make you feel pressured or uncomfortable. They really do their best to actually help you find the car of your dreams rather than trying to push you into something you don't want to do. They don't try to haggle or con you at all. As if the amazing customer service wasn't enough, we saved thousands compared to all the big name dealerships that we were dealing with prior to finding this gem! I can't recommend them enough! Don't go anywhere else to buy your car! Car-buying-heaven is right here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bethany, I sincerely thank you for going out of your way to write this review about Auto Collection of Murfreesboro. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We cannot thank you enough for your wonderful review and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Hans Niknejad| Owner
Excellent People and Excellent Service!
The staff at this dealership is amazing! Very friendly and willing to help you. They made sure that the truck I purchased was in top notch condition, even though I wasn't paying a lot for it and getting financing was a breeze! I just can't say enough about the overall experience I had with them, it was such a pleasure to finally do business with a group of people that seemed to care. Thank you Hans, Heather and the rest of the fine folks at Auto Collection of Murfreesboro. I really appreciate it and I'll be back when I need another vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write this review, Bernie. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience with Hans, Heather and the team. If you have any further needs, do not hesitate to come back in for a visit. Best regards, Hans Niknejad| Owner
"This is where you're going to buy your next ride"
My overall experience was homely; very welcoming. They also acknowledged the fact that I'm one of America's Heroes. "Go Army" I think Hanz should hire me! Lol........they're good people! " I traveled 2.5 hours from out of state to purchase from Auto Collection of Murfreesboro and I'll do it again!" Byron R.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks for your business and we would love to have repeat business and will treat you great as usual. please come back and see us.
Great customer service!
Making a deal from Atlanta was easy. The helpful team and ease of business was great! The car was as promised and closing the deal was easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barry, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please let us know if there is anything else about your purchase that you'd like to discuss. Kind regards, Hans Niknejad| Owner