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Auto Collection of Murfreesboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(615) 692-1646 (615) 692-1646

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Collection of Murfreesboro from DealerRater.

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Awesome

Very professional. Great customer service. Good selection of automobiles. Our sales rep Pele was awesome. Very knowledgeable about our DUV we were test driving. Bought the car and will always check with them 1st when buying again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I flew from WI to do business here....and I'd do it again.

This is a family business, two brothers own it, so you do business with the boss. They service what they sell, give a very fair deal, follow through with promises made, are super knowledgeable and over the top courteous. I flew in from Jim Falls, Wisconsin to buy a van outside of the "rust belt" and these guys had just what I wanted and it turned out to be the best vehicle purchasing experience I ever had. I initially saw the dealership got positive reviews and that meant something to me going in. I can now say that they DESERVE the great reviews and I feel compelled to leave another for them. Will I look to them for my next vehicle? You can darn well bet on that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Recently bought a 2013 maxima. the buying process was very easy going no pressure at all. they even fixed some cosmetic issues i had with the car. if they have something else i like in the future id do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your fantastic review was quite a refreshing read! Congratulations on your 2013 Maxima. I am happy we provided you with pressure-free and efficient customer service. We look forward to working with you again in the future. Best, Hans Niknejad | Owner

Great Experience

Found a car on the internet there. Wasn't going there but a friend said they had a great experience there. They had the car still there. It was exactly what I was looking for. Very fairly priced as per national average. No haggle/no pressure. Was out the door with the car in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind words, Steve and thank you for choosing Auto Collection of Murfreesboro for your automotive needs. We look forward to seeing you again in the future! Best, Hans Niknejad | Owner

With a trade in we bought a used van

Having been to "many" car dealers in my life, from the east coast to the west coast, I have to say that the people of this dealership were beyond a doubt the most pleasant of all to work with. The vehicle we saw on line was exactly as we hoped it would be and it most certainly was. There were some minor repairs that were promptly take care of...and, they kept us informed all the way. We deeply thank everyone from the salesman that greeted us "at the door " inviting us in as though he were asking us into his home, to the finance woman of whom explained everything and was very enjoyable to sit with . This dealership is THE BEST I've seen to date. You guys rock. We will assuredly recommend you to our friends and family. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Auto Collection of Murfreesboro and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Hans Niknejad | Owner

Wonderful Service

I am nearly 60 years old and have bought many cars over the years. This by far was the best dealer I have ever bought from. The people were very nice and friendly. This was also the quickest deal I have made, other places seem to take a long time. the truck I bought had been cleaned very well and serviced. We drove 5 hours to buy this truck, I will do it again the next time I need to buy a automobile. GREAT EXPERINCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bill, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Hans Niknejad | Owner

10/10

10/10 would recommend. These guys were so easy to work with and super fast. Not once did I feel like I was being sold or taken advantage of. I really felt like they gave me a great deal after 2 months of doing my research on what kind of vehicle I wanted and price I was looking for. I never felt pressured or had to negotiate because the listed price was already really great. They even had a mechanic come in and take off the tow hitch from my old vehicle and let me have it for the new one for free--i didn't even have to ask they just called me up a couple days later because they remembered that I said I wished the vehicle came with one--normally 200$ extra to buy. Not just great workers but great people. Not to mention I love the new car!! After my experience here, I will never go to another dealership even if I move away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your great feedback truly made our day, Peyton. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Hans Niknejad | Owner

Amazing!

Words can not describe just how happy I am with my experience at this dealership. I bought the perfect car for me a 1998 Lexus LS400. It was beautiful inside and out and ran well. I had a couple of issues with it but even though I agreed it was without a warranty they were kind enough to fix the issues I had. Hans is an amazing guy and definitely deserves your buisness. If I need another car in the future I will not hesitate to return. These guys are AMAZING!!!! Also there is no pressure to buy that day and just everything about this place is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Haydynn, we appreciate you taking the time to share your feedback with us! Congratulations on the 1998 Lexus LS400! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Warm regards, Hans Niknejad | Owner

Court white

excellent experience Hans and all other personell were outstanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the nice review, Court! We really appreciate this feedback and I'll be certain to share your compliments with Dave and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of your car-buying needs. It was our pleasure. Warm regards, Hans Niknejad | Owner

Great Customer Service!

Up front about vehicle history. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional customer service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Hans Niknejad | Owner