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Sullivan Honda

(1,153 reviews)
Visit Sullivan Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (860) 248-2461 (860) 248-2461
Used (860) 484-7208 (860) 484-7208
Service (860) 484-7651 (860) 484-7651

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sullivan Honda from DealerRater.

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Awesome, Great, Spectacular, prompt and real with customers!

. Jessie handle everything within 3 days. Didn’t lie and answered every 21 question I had. Buy from them they really for us Yes they are. Everyone in the dealer greeted us like we part of the family. When they say we part of the family it’s true....Jessie kept me informed in every step of the way even answered me on his day off even prompt with his calls and text.. I tell you I will only deal with them believe that!!!!!!! Thanks so much guys from the bottom of my heart. Now I’m blowing down the highway in my 2018 Honda Accord!!!’nn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Why go anywhere else!!!

My lease was up on my Crv, I scheduled an appointment with Joe Kenney to buy my Crv outright.I could not ask for a better salesman to walk me through the process. Also , the financing with Tim went smooth and Tim is great. I have nothing negative to say , only great things.Will recommend both to everyone who is looking for a car .Sullivan Honda , you have to awesome employees ,who go above and beyond to make the customer happy .Hats off to you!! Thank you both for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Dave Paolino was excellent, from the time we walked into the parking lot he came out and greeted us with a smile. He was very explanatory with all details about the car, he made us feel so easy. We came to look at the car and ended up walking out with a deposit ready to buy a CRV EX. He was helpful to the end as I drove out with my brand new crv ex. It is a great pleasure to do business with Dave I will definitely recommend him. Thanks Dave, you're the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lowest Price Great Experience

Working with Dave was so easy... Ive already recommended 2 other friends talk to him when theyre ready for their new car. And hes quite the babysitter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Good Experience

Dealership had competitive pricing on vehicle and sales representatives that were very helpful along each step of the car buying experience. Dave was also very quick and timely in his responses via email, phone, and text messages.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleasure to deal with

I knew exactly what I wanted. Told dealer I didn't want to play games, buy additional warranty, simonize, etc... The other dealers I contacted all gave me the run around on final price - wanted me to come in to dealership to get the final price. Sullivan gave me a complete out the door price over email, after 2 phone calls we made the deal. I showed up to pickup the vehicle - was in and out in less than an hour (signing paperwork and vehicle review/demonstration).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

NEW CR-V

David Paolino was our sales consultant in 2015 when we leased our first CR-V. He kept contact over the years to ensure that we were still satisfied with the vehicle.. When a favorable situation came up for upgrading our vehicle, he contacted us, obtained the desired version and color (especially important for my wife), and arranged our new lease. He is especially professional and a joy to work with. Over the years Sullivan Honda's service department has also been excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic

There is nothing to really say, awesome experience, friendly sales people, I would recommend this dealership to anyone 10 star rating, I’m a police officer here in town and and will recommend the dealership to all my fellow officers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Time Honda Owner

My husband and I arrived at Sullivan to look at an Accord that we saw on line for me. Within a few hours, I was driving my new car home. I felt very comfortable with Jessie Santiago and Tim Kulla. They were very professional - but also sincerely friendly. I never felt pressured even through the financial close out. Jessie spent time with us going through the features of the car. The car I purchased was not the one I saw on line. I love my Honda Sport, it is so comfortable and fits me perfectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Used gem

Although this dealership is not local for me, the drive was well worth my time. They we're fair and accommodating and most importantly quick!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.