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Jim Coleman Nissan of Silver Spring

(410 reviews)
Visit Jim Coleman Nissan of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (301) 850-6236 (301) 850-6236
Used (888) 324-0638 (888) 324-0638
Service (888) 324-0975 (888) 324-0975

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Coleman Nissan of Silver Spring from DealerRater.

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Went in for tire rotation, oil and filter change.

Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It's always a nice experience when visiting Nissan of

It's always a nice experience when visiting Nissan of Silver Spring. Friendly, helpful employee's. Nice clean atmosphere, always polite and helpful. Whatever you need, they are there for you. Great Place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Roy was very courteous, timely, polite and most of all,

Roy was very courteous, timely, polite and most of all, he always greeted you with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Was processed quickly so I was able to make my meeting on

Was processed quickly so I was able to make my meeting on time. thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great customer service I recommend this place They

Great customer service I recommend this place They work fast They washed my car after service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service for my vehicle, they answer all my

Great service for my vehicle, they answer all my questions and the wait time is not long at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an outstanding experience working with Richard at

I had an outstanding experience working with Richard at Jim Coleman Nissan in Silver Spring! From the moment I walked in, he made the entire car-buying process smooth, transparent, and stress-free. Richard was professional, knowledgeable, and incredibly patient—he took the time to answer all of my questions and made sure I felt confident and comfortable with my purchase. What really stood out was his honesty and genuine desire to help me find the right vehicle that fit my needs and budget. There was no pressure, just great service and a positive attitude throughout. If you’re looking for someone trustworthy and easy to work with, I highly recommend asking for Richard. He truly made the difference in my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful.

Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring since 2018. I’m always satisfied with their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Patrick, Thank you for taking the time to review our service department. I left you a voice message a short while ago to discuss your issues and to come up with a positive resolution. Our service team did not handle this situation in accordance to the standards set by the Jim Coleman Auto group. You are a valued longtime customer and we will do our very best to regain your trust. Please call us back at 301-890-2800

I hadn't made up my mind about buying a Nissan.

I hadn't made up my mind about buying a Nissan. I just wanted to check out a Pathfinder and compare it to other cars in the same category. But the quality of service provided by Mr. Kevin Escobar at Jim Coleman Nissan Silver Spring, from the appointment to the explanations about the car and the terms of purchase, was enough to make me decide to buy a Nissan. The dealer offered a fair discount on the vehicle, paid a fair price for my old car, and the interest rate was surprisingly. I believe it was a good deal for everyone. I recommend everyone to look for Jim Coleman Nissan Silver Spring to buy their next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They are Very patient and informative.

They are Very patient and informative. They Helped explain anything I did not understand. And showed me cars I was interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.