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Jim Coleman Nissan of Silver Spring

(410 reviews)
Visit Jim Coleman Nissan of Silver Spring
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (301) 850-6236 (301) 850-6236
Used (888) 324-0638 (888) 324-0638
Service (888) 324-0975 (888) 324-0975

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Coleman Nissan of Silver Spring from DealerRater.

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The best ever.

The best ever. I came equipped to spend several hours, but my service was completed before I was ready to leave.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Called for a appt.

Called for a appt. Service answered the call & set appt. Dropped off car for recall. Advisor called when completed and vehicle was waiting for me when I picked up. Perfect move on to next project. Keep up the good work !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Words that come to mind to describe my experience are

Words that come to mind to describe my experience are friendly, helpful, professional, and prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I would recommend it.

I would recommend it. Unfortunately the cost of parts and service is very high, but I really had no choice because the part for my 10 year old Infiniti was only available here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

As soon as I arrived, I was greeted by Bryan who took my

As soon as I arrived, I was greeted by Bryan who took my keys, asked if I was waiting and directed me owards the waiting room. He came back and informed me of needed services, I did two of them and he was helpful, did not force me for additional services to be done. He informed me of what and how soon other services needed to be done, no pressure from him. Because of the way he addressed me, I will be back to do the services required. Was pleasantly surprised on how fast and efficient my appointment went.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice sales man.

Very nice sales man. Everybody in the center are professionals. I really appreciate the service you have given me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have driven a Nissan for the last 15 years and

I have driven a Nissan for the last 15 years and interacted with at least five dealerships and this particular one is the stand out in my experience of car shopping the sales and management team standouts in the profession so two thumbs up for Jim Coleman Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good service.

Very good service. Car sales people to sales dept. No complaints. Good follow up services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kenneth, the salesman, was patient with me and very

Kenneth, the salesman, was patient with me and very knowledgeable about the vehicle. I would recommend him to anyone looking for a new or used Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have purchased four vehicles always great trade value and

Have purchased four vehicles always great trade value and good deal. In and out in short time. Highly recommend Jim Coleman Nissan Silver Spring

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.