Jim Coleman Nissan of Silver Spring

Great dealership but needs a complete overhual on communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by the the Service department that the technician inflated the tires and that I problably needed to drive around and the light will go off. I drove around the circle twice until the tire pressure showed and the light was still on and the pressure read 25. I drove back to the dealer to show the service rep that the tire pressure indeed was NOT changed. HE drove my car around the back to put air in the tire.

Jim Coleman Nissan experience with the service department was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services.

I was satisfied with the customer service Richard was great help overall I was happy with everything

Customer service was good. Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time

Great overall experience at this dealership. Friendly and knowledgeable about the vehicle. I will recommend this dealership to family and friends.

Excellent job for both the sales person and Jim Coleman of Silver Spring. Thanks so much.

The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assistance. The women working acting as if they couldn't be bothered. It needs to change. That's the only down fallni see of this dealership.

Courteous, on time, and great customer service. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new.

My experience with services was great. Thomas was wonderful and answered every question that I had!

Mr Thomas was beyond helpful he’s a very charismatic man who is a great salesman it was a pleasure to have my first car transaction with him. Thank you Nissan and Mr Thomas!!!!!!!