Reviews
Write a reviewGreat buying experience!
My wife purchased her CPO Mini Cooper S from P&W. Our Sales Advisor, Morgan McLane, is great to deal with - very knowledgeable, friendly, and down to earth. His direct, low-pressure approach is a welcome relief in the car-buying process. If you're in the market for a MINI, your first stop should be P&W MINI!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Service
I had TWO fantastic experiences purchasing Minis from Mini of Pittsburgh. Morgan McLane did an awesome job in both sales - understanding what I was looking for, what was important, no important. It was such a relaxed process from beginning to end. I highly recommend working with the team at Mini - AWESOME EXPERIENCE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service Department
I purchased a used 2008 Mini from a non-mini dealership, which included a warranty. I unexpectedly had to have service work done immediately after the purchase. In addition to the unplanned service work, I had a large list of potential repairs I needed assessed and quoted. Dan Best and Mini did an excellent job completing the necessary repairs and quoted all the anscilary items. Mini did a great job communicating with the warranty dealership and myself over numerous phone calls. Since the repairs, the car has been running well without issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service
Jason delivered great customer service and was very professional throughout the buying process. He understood my needs/wants in a vehicle and delivered. He took time to go over the features of my new MINI and overall I am loving my ride! The dealership in general has a very comfortable feel and everyone I encountered was personal and friendly. It takes time when purchasing a vehicle and MINI of Pittsburgh made it exciting and fly by.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought new car
In and out quickly and the service was done exceptionally fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying car made easy!
Dan and Jt did a perfect job! Had my car for only 2 days,check engine light came on and they got me in the same day! Even had a great loaner!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and professional people
After discussing my concerns with Dan regarding repairs needed on my car he was able to get BMW to agree to cover most under warranty. Regained my faith in BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Time
As usual, very positive. Joy was very knowledgeable about the cars of interest to me (Mini Paceman and Countryman, BMW X1) and helped me compare/contrast with specs and test drives of each model. Chris was very helpful in comparing the financials for each vehicle and lease vs. buy options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience Here!
I was pleasantly surprised. Ryan provided excellent service. I usually have to call the service dept multiple times when I have a car fixed. Ryan called me with every decision, regarding price, and updates on how the repairs were coming and when to expect them to be finished. Ryan was so professional and definitely does his job very well. Also, the convenience of the valet service is priceless!! Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service
Lauren was great and worked with me through the entire process. She was even able to get a last minute tire rotation added to my inspection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase