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ALM Mall of GA

(837 reviews)
Visit ALM Mall of GA
Sales hours: 9:00am to 9:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:30am–6:00pm
Tuesday 9:00am–9:00pm 8:30am–6:00pm
Wednesday 9:00am–9:00pm 8:30am–6:00pm
Thursday 9:00am–9:00pm 8:30am–6:00pm
Friday 9:00am–9:00pm 8:30am–6:00pm
Saturday 9:00am–9:00pm 8:30am–6:00pm
Sunday 12:00pm–7:00pm Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 866-1476 (678) 866-1476

Reviews

(837 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Mall of GA from DealerRater.

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ALM is the best..

I wasn't really in the market to buy a car at the time but my sales person Aashad Holloway was courteous polite and very informative the test drive was excellent I love the car... And when I am able to purchase it Aashad will definitely be the person I buy from

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service!

Overall great experience! Although I ended up not buying the car Aashad answered all of my questions to his best ability. I was very indecisive and he was patient with me throughout the whole process. Very pleased with the customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I love ? ALM?

I had the best experience at ALM... My salesperson Aashad Holloway was very knowledgeable efficient and very polite. He answer all my questions, my test drive was great, and he made me feel very relaxed thanks Aashad I love Alm?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shop with Aashad!!

I'm normally really picky when it comes to buying anything, so I normally take a long time to make decisions. However, Aashad was really patient the whole way through and made me feel comfortable as a customer. I looked at multiple cars and not once did I feel pressured or rushed. He took the time to explain all the features and answered every question I had. Definitely one of the best experiences I've ever had at a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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100 % satisfied * * * * * 5 STARS

I was very impressed with the website to store experience! I purchased 2 vehicles from ALM. My vehicles were selected online 2014 Mercedes, 2012 Infiniti, when I walked in, my salesman, Josh Marshall was there to greet me. The vehicles I selected online were exactly as advertised and in excellent condition. Josh, went above and beyond with excellent customer service...ALM has a great atmosphere and tons of fantastic automobiles..The staff is very accommodating and extremely responsive. I will buy all my future vehicles from Josh at ALM..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing to do business with ALM Mall of GA. We know you have many choices when it comes to automotive service providers and we sincerely appreciate the fact that you have given us the opportunity to earn your business!

Outstanding Experience

Last month my husband and I purchased a Cadillac Escalade from AJ. From the time that we test drove the vehicle to the time that we drove off AJ treated us like family. He was extremely friendly, knowledgeable, and professional. AJ is not only an awesome salesman but a great person. His follow up calls after our purchase has sealed the deal. We would recommend everyone to AJ and ALM Mall of GA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pricilla Texidor

I had a very positve experience with ALM in general and my Salesperson, Pricilla Texidor, in particular. Pricilla was especially responsive to my needs, which were exceptionaland in some cases. For example, I purchased an Audi A5 from ALM without visiting the dealership, as I already knew what car I wanted, based on both prior experience and research. Pricilla helped me get a fair price for the Audi A5, and even arranged to have my new car deleivered to me within 24 hours here in Charleston SC, which is more than a 5-hour drive away. The car is beautiful and even exceeds my expectations! I would gladly do business with ALM again and would ask for Pricilla by name in doing so. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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New Audi A5 Purchase Experience

I had a very positve experience with ALM in general and my Salesperson, Pricilla Texidor, in particular. Pricilla was especially responsive to my needs, which were exceptionaland in some cases. For example, I purchased an Audi A5 from ALM without visiting the dealership, as I already knew what car I wanted, based on both prior experience and research. Pricilla helped me get a fair price for the Audi A5, and even arranged to have my new car deleivered to me within 24 hours here in Charleston SC, which is more than a 5-hour drive away. The car is beautiful and even exceeds my expectations! I would gladly do business with ALM again and would ask for Pricilla by name in doing so. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and a Great Vehicle

Worked with Dawson at ALM Buford and he was very responsive and direct with information. With some back and forth dealer/customer negotiation, we came to a great deal with a trade and vehicle purchase. They offered way more than any other dealership offered for my trade. His team worked the numbers to meet what I was looking for in payments. Great buy and would use their services again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent Customer Service

I had two interactions with ALM - Mall of GA: I sold my SUV and bought an SUV. Both of which were made extremely easy by the efforts of my Sales Person - Marcelo Guevara. He worked with me quickly and provided a very good offer on my SUV; then a week later he called me stating they had the exact SUV I was looking for within the ALM System and he would go to the other Dealership and bring it to the Mall of GA location for my review. The new SUV was exactly as promised and then some. I had a strict budget and Marcelo worked very hard to get our numbers right. I was looking at many SUV's at many different Dealerships and none of them came close to the type of customer service I received by Marcelo Guevara and ALM - Mall of GA. I will definately buy my next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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