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Gettel Chrysler Dodge Jeep RAM of Charlotte County

(2,236 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (833) 938-8643 (833) 938-8643
Used (855) 875-6256 (855) 875-6256
Service (866) 753-3345 (866) 753-3345

Reviews

(2,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Chrysler Dodge Jeep RAM of Charlotte County from DealerRater.

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Routine oil change and tire rotation

It is always a good experience when I have my car serviced! The Service Reps are great and with an appointment they get you in and out as fast as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your loyal business and very kind words. We appreciate you.

Warranty repair on my Dodge

My car broke down and I had it towed to the dealer for repair. I was very pleased when I found out that the part that broke (Crossbar) was still under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Allen, thank you for sending your vehicle to us for repair. We are delighted to hear that the repair was covered under warranty.

Service

Jordan was very prompt to greet me and get the service needed on my Jeep. He was professional and polite. I would definitely recommend Getyl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathryne, thank you for your business and your very kind words for our associate, Jordan. Happy Driivng.

Service

I was met promptly, kept informed, advised of costs, treated courteously and professionally. Work was performed satisfactorily. Facility was clean and waiting room good. Time to perform services as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for allowing us to service your vehicle and for taking the time to write about your experience. We appreciate you.

Great experience!

Purchased a new vehicle at Gettel Dodge and had a great experience! James was so helpful and made the process quick and easy. Would definitely recommend this dealership and will visit them again when we look for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robin, we thank you for selecting us to purchase your new vehicle from and for taking the time to write about your experience. Your kind words for our associate, James are very much appreciated. Welcome to the Gettel family.

Extra ordinary. Broyan knows the job

The service writer took good care with excellent service .simple easy in and out . Near from my business. U tube video for the service preformed was very interesting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gopi, we thank you for bringing your vehicle to us for servicing and taking the time to rate your experience. We appreciate you.

Great service!

Lisa and Mike are great and very attentive. They explain what's needed and what's been done for service. I would definitely recommend seeing them for needed service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rebecca, we are delighted that you chose us to service your vehicle and your kind words. We appreciate you.

Thank you!!!

My battery died and John my service rep was awesome. John kept me informed during my wait. Thank you I really appreciated everything you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jessica, we are glad to hear that all went well during your recent visit to our service department. Thank you for allowing us to service your vehicle.

Routine maintenence

service agent was excellent to work with. Met all expectations and will continue to have service with this dealer. Will purchase replacement tires later this month.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and taking the time to rate your experience with us.

Recall and oil change

Excellent customer service manager experience. Easy, quick appointment scheduling. Transportation was available but I didn't use it so I cannot rate that. What was unique was the service video sent to us showing the inspection that was performed. Based on this visit I would recommend this service facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rob and Deb, thank you for your business and kind review. We appreciate you and thank you for being a part of the Gettel family.