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Gettel Chrysler Dodge Jeep RAM of Charlotte County

(2,236 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (833) 938-8643 (833) 938-8643
Used (855) 875-6256 (855) 875-6256
Service (866) 753-3345 (866) 753-3345

Reviews

(2,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Chrysler Dodge Jeep RAM of Charlotte County from DealerRater.

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professional service

great service as we continue as their customer. My Service Representative showed true concern for an ongoing issue. I believe we are on the correct path to solving my issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kevin, we thank you for your business and taking the time to rate your experience. We are glad to hear that you are getting a resolution to your issue.

Carsss

Very quick and very easy. Frank was a nice guy. Highly recommend to go if you wanna be in and out within 2 hours. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bailey, we thank you for your business and very kind words for our associate, Frank.

Body shop and repair

Very friendly, professional, and prompt. I am very satisfied with the service provided. Overall I do recommend anyone to have all your needs met by a qualified dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tim, thank you for your business and taking the time to review your experience. We appreciate you.

Fast service for oil change and tire rotation.

Fast and efficient service, friendly staff, and accommodating waiting area, clean facilities, excellent communication, appreciated text messages reminding me of my appointment, and follow up of services. follow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mari, thank you for allowing us to service your vehicle and your kind words. We appreciate you.

Grand Cherokee Limited

Joel was our salesman. He was very helpful and went the extra mile to make our deal. We appreciated his help and how he went to bat for us. Thank you Joel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We thank you for selecting us to purchase your new vehicle from and your kind words for our associate, Joel. Welcome to the Gettel family.

Great service

Great service, great experience.The service advisor was very knowledgeable and we were very comfortable. The service department did a great job. We will recommend them to all our friends. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charlie, thank you for allowing us to service your vehicle and for taking the time to write about your experience. We are glad to hear that all went well.

Excellent Service

I’ve always been satisfied with the service that is provided by Gettle . From appointment to repair, always the very best! Never had to return for missed items!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Johanna, we thank you for your loyal business and very kind words for the experiences you've had with us. We appreciate you.

Very Pleasant Experience with Brandyn and Josh

Brandyn was excellent and I’ve never closed a deal faster. They didn’t have the truck I wanted but they transferred my dream truck from another dealer overnight.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eric, we thank you for selecting us to purchase your new vehicle from and your kind words for our associate, Brandon. We are delighted that we could find the truck that you wanted. Happy Driving and welcome to the Gettel family.

Scam Artists

This dealership uses very disloyal business tactics and scammed me with something called the spot delivery scam. They basically let you take home to car knowing you will not be approved just to bring you back in a week later and higher your interest rate and settle in a much worse deal. Of course they do this after you already showed off your new car to friends and family. I will have to return the vehicle I was told was mine and return careless as I traded in my vehicle. DO NOT RECOMMEND!! Heartless ppl (Jorge Mendez, finance manager Te, Michael and Heather in finance. Liars!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ashley, we thank you for the opportunity to earn your business and taking the time to write about your experience. We have sent your comments to our management team to address.

Pleased

Got oil change. Took about an hour not bad sat longer in other places. Place was nice and neat and the young lady keep making sure we (other customers) we're good and keep offering us water. Will continue to come back for my truck services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Anita, thank you for your business and kind words. We are glad to hear that all went well during your recent service visit.