Reviews
Owner
John the service advisor is the best. The service technicians are extremely well Trained and up to date on the newest technology. A pure pleasure to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben, thank you for your business and very kind review. We appreciate you.
Best dealership, twice now!
Ray was fantastic. Just a totally honest sales guy! He explained that Gettel is always totally upfront and honest. They are trained to be that way every time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and kind words for our associate, Ray. Welcome to the Gettel family.
Recall completed
Quick and convenient service dept, completed an airbag recall on 2004 Dodge Ram. Rep was polite and knowledgeable. Call for scheduling was concise , scheduled next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, thank you for your business. We are glad to hear that all went well and your experience was a good one.
Unhappy ex Customer
They would lie to their mother to sell you a car and waranties. And then NOT BACK IT UP. They don't care about the consequences of lying to you.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos, thank you for purchasing from us. We appreciate your comments and assure you that they have been shared with our management team. We are sorry if you felt that you were handled unfairly.
Jeep latitude
Customer service off this time didn't seem as complete looking at my jeep and customer service wasn't very friendly plus NOONE wore mask and came to close
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, thank you for your business and comments regarding our handling of the COVID-19 safe distancing. It is not required by the state or federal government that our associates wear a mask; however, they should be practicing safe distancing. It will be addressed.
Recall
The service was done in Record time. Waiting for the service completion was pleasant. The lady at service desk was very helpful. We be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew, thank you for your business and kind review.
Quick and professional
So quick and a very fair price. We were very impressed. A great experience. The car was repaired in under four hours. Could not believe how fast it was. Mr. Woods was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for your business and taking the time to review your experience.
Paint coating, oil change and side door repair
I took our van in for re-sealing which we have to do every 6 months to maintain our warranty, they did a fantastic job! They also changed our oil and order a new part for our power side doors. John in the office was great and treated us very well! I highly recommend Gettel !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and very kind review. You are appreciated.
Always excellent service
Took our Jeep Wrangler in for regular oil change and check up. John Merrill is always there promptly to assist us with our check in and check out. Calls if service found any extras they thought were a good idea to have done while there i.e.: change the air filter which we had done. John went over the bill in detail. No surprises ever when we go with our two Jeep Wranglers. He's honest, upfront, professional asset to Gettel. We trust him. He's the best. Will continue to have our vehicles serviced at Gettel as long as John is still there. Thanks for hiring him!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyal business and taking the time to write about your experiences in our service department. You kind words for our associate, John are very much appreciated. Thank you for being a part of the Gettel family.
Satisfied customer
Jorge kept me updated with the status of the repairs on my Jeep and took the time to explain and itemize all costs. They also provided complimentary Uber service so I could wait at home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and kind review. Happy Driving.