Gettel Chrysler Dodge Jeep RAM of Charlotte County

John in the service department is great! He’s honest and friendly, which makes a comfortable experience. The staff is pleasant and the waiting room is clean.

Very helpful and patient, Lisa and Jorge are the best, I was in and out in no time service department waiting area very comfortable overall pleasant experience

Gettel always takes good care of my car been going there for 2 years now never had a problem with service Jorge took great care of my time there and when finished even walked me to my car

Great service. Repaired under warranty. No issues. Very professional. Facility very clean. Assistant service manager took care of the problem. Coffee was great. Very attentative.

Needed a replacement radio installation. The service was done in a very professional manner, and in a timely manner. I would certainly recommend this dealer for top notch work.

From my sales associate Daniel LaNovara to the general manager Mark Bedell it was VIP treatment throughout the whole buying experience.I will definitely return/recommend Gettel Chrysler Jeep to all my family and friends. Chad Thayer

Completely satisfied I all aspects of the dealership transaction. Our salesman Daniel LaNovara was fantastic. Would deal with the dealership again as they were very professional.

Every employee of Gettel told me a different story about a truck that was supposed to be in inventory and displayed on their webpage. An offer was negotiated with Blake, over the phone, he even measured the bed of the truck, a verbal deal was confirmed, but just to tell me the next day, the day where I wanted to pick up the truck, that the truck has left the inventory by a sudden dealer trade. Yet, it remained online available for 14 days. On about day 14 its price was online reduced! I called and Amanda at Gettel and she told me, "that I got lucky because the customer, who wanted to buy the truck, could not finance it." So, I learned, it was not a dealer trade away? So, yes, Amanda confirmed yet again, „I should come and get it." I rented right away a car to be able to drive to the dealership. Arrived and was sitting 20 minutes in their sales room and the sales Manager Eric meat me, in order to tell me another story: This time the car was again 'dealer traded' and left the inventory. Eric apologized and offered me a $25 coupon per email for lost gas money on my useless trip. Same evening, back home, I checked the webpage and the truck was replaced with a truck of very similar specs and a different VIN number. What the heck? I would have gotten that one instead... why I was not offered that one? By now I believed that the online inventory is just for 'bait and switch' and not any true. The email coupon never arrived. Instead I was now asked to provide a mailing address, which I don't really have as a full time RV traveler. I contacted Eric again by text and phone, and he wanted to offer me something complicated, some paper mail processed $25 coupon, but hey, $25 money can't buy my feelings back in wasting at least a day of my lifetime. So, verdict, I would not recommend Gettel if you are out in looking to buy a car you found in their online inventory.

Daniel LaNovara was a very professional, knowledgeable and personable sales person that made our experience great. Would recommend him to a friend without a question.

Daniel Lanovara was great! No nonsense and very helpful. Highly recommend asking for him. Very friendly and knowledgeable. Great service in this company. I’m very happy.