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Excellence Auto Direct

(421 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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Outstanding service

Highly satisfied with this place all around. Great prices and professional staff. I definitely recommend this dealership for a new or used vehicle. I recommend Seth as the salesman. Very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME PLACE TO BUY A CAR!!!

THIS IS A GREAT PLACE TO BUY A CAR! NO PRESSURE AND EVERYONE IS VERY FRIENDLY!! THE PLACE IS VERY CLEAN AND THEY HAVE FREE COFFEE AND WATER. MR. CHRISB WAS VERY HELPFUL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly and professional

I had an awesome experience at this dealership. Although I didnt buy a car today, I will definitely be going back. The salesperson Seth was very helpful and knowledgeable with every question I had. Very professional and not pushy at all. I highly recommend this place if you're in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommend this place, honest, caring and wi

Highly recommend this place, honest, caring and will work very hard to get you into something that fits your budget. Can not recommend Leo DiChiara and Raul Garcia highly enough, if you are in need of a dependable, affordable vehicle please see Excellence Auto Direct, they have the best prices in town and can not be beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Dealership

From when I first walked in the door at Excellence Auto Direct they came with open arms. One if the owners came and asked if i needed anything from water to snacks even to help on the car. They exceeded all my expectations. i would really recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding way different

Most different experience. They really care. The owner thanked us personally. Would definitely use again. Roy Rupert is the best. Great to work with. Yes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience

Very speedy service, personable, very helpful. Really enjoyed our experience. Roy Rupert was extremely helpful and very helpful with helping us attain our goal. Totally recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easiest buying process

The process when I bought my car was absolutely a breeze. the salesmen were very helpful in answering all questions I had. It was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Lowering my monthly payment

Roy helped me understand the process of the car buying experience. He made it so easy that we even lowered my payment by 25$ I know it might not sound like a lot but I have the car I want with a lower payment couldn’t ask for any better! Go Excellence Auto Direct!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easy, fast, friendly

I was dealing with a bit of a difficult situation while buying a car. But Roy was very helpful and made every effort to make sure that everything was taken care of and me in my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.